Heather L. Osner
Hubbard, Ohio 44425
*******.*****@*****.***
Results driven Human Resources & Marketing Professional with over 10+ years experience HR, strategic partnership development, and referral growth. Proven ability to acquire new partnerships with innovative marketing, enhance brand awareness and foster key relationships.
T & H Tires LLC, Youngstown, Ohio.
February 2020 - Present
Owner/Operator
● Hiring/Terminating/Interviewing of all staff
● Managing of sales tax and end of year taxes as well as W2 and 1099 for employees
● Maintaining employee hours and payroll and relaying to accountant for prompt paychecks
● Ordering of all equipment/machines/office products etc.
● Created and maintained Excel spreadsheets on daily basis of all inventory - outgoing sales/incoming
● Handling all end of day money and deposits
● Reconciling credit cards and checks
● Accounts payable/receivable
● Overseeing any issues with customers as well as suppliers
● Negotiating contracts with clients
● Utilized FB/Ebay and Amazon for advertising and sales
● Integral part in growing business
Kelly Services, Boardman, Ohio. –
November 2018 to February 2020
Recruiter/Office Manager
● Responsible for all recruitment, training and placement of temporary/temp to hire and direct-hire employees in administration, clerical and light industrial assignments.
● Manage the hiring, firing and disciplinary process for a multitude of customers by effectively screening and interviewing candidates to meet each individual client’s needs.
● Screening candidates for criminal background and or drug use
● Prompt resolution of performance
● Maintaining and updating payroll in Peoplenet
● Enter future candidates into our web-based applicant tracking system daily and maintaining system daily
● Use multiple methods such as networking, advertising, researching databases, etc., to maintain an ongoing pipeline of new talent
● Maintains all client files, resumes and other pertinent client information daily in our ATS
● Is proactive on assessing the client’s needs and exceeds their needs on daily basis
● Excellent communication skills, verbal and written InfoCision- Austintown, Ohio.
Payroll/HR
June 2015 - 2018
● Human Resource support functions including Communicator information:
● Compiling each in-house Communicators information into a solid profile including schedule changes, vacation, terminations, work switches, disciplinary actions
● Create and update presentations, spreadsheets, word documents
● Explaining compensation & and benefits to new recruits after they have been hired
● Responsible for all Monies/Time Payable to communicators
● Responsible for making sure all communicators are treated fairly and professionally
● Work with immediate staff for Voluntary Recruitment daily to ensure everything is seamlessly run for Staff Director of VR
● Update ADP daily to ensure communicators time is consistent and correct
● Help to oversee all day to day operations
● Process all terms and new hires
● Process all filing for VR
● Work with all customers professionally as needed
● Complete and extensive understanding of ADP
● Back-up all aspects of recruiter duties for the Austintown location AWARDS: Administrator of the Quarter for IntelaResponce in Austintown Quarter 3- 2017 Walborn Services- Butler, PA.
Co-Owner (Recruiting/Sales/Marketing)
August 2009-2015
● Founded business in 2009, successfully grew business netting over 500K within 1st 2 years of conception
● Advertise employment opportunities including online, newspaper, radio and television
● Recruit new employees/ Add to and manage the growth and retention for 10 to 20 full and part time non-exempt employees
● Interview applicants/Evaluate candidates/ Process through applicant tracking system (ATS through ADP)
● Complete pre-employment background checks and drug screens
● Make employment offers, extend both welcome and rejection letters
● Prescreen new hires, vendors, and new business opportunities
● Responsible for all Accounts Payable / Receivable Unlimited Staffing- Butler, PA.
Staffing Specialist/Outside Sales
July 2008-2015
● Professionally Interviewed up to 20 individuals on a day to day basis
● Attended Job fairs, HR Community meetings, and other networking functions in order to maintain and gain new business to business relationships
● Worked with companies on a day to day basis such as: JSP, Ibis-Tek, Armstrong Cable, Pittsburgh Plastic, Standard Bent, II-VI, Butler Motor Transit, EV-Products, TK-Plastics, etc. in order to fill their manpower needs.
● Interview applicants/Evaluate candidates/ Process through applicant tracking system (ATS through ADP)
● Complete pre-employment background checks and drug screens
● Fulfilled diverse placements for professional, technical, executive & labor positions
● Responsible for updating our PowerPoint Presentations and all marketing information on a day to day basis
● Identify and visit prospective customers in order to obtain new business
● Used cold calling, leads and referrals to actively pursue new job orders Parker Hannifin- Youngstown, OH
Marketing Services Administrator/Sales
January 1999-2007
● Worked in an outside sales team effort which successfully acquired the Waste Management account with the potential to grow to $20M, FY’03
● Work daily with Waste Management executives to maintain and grow the Waste Management account
● Successfully helped grow Taylor account by participating in strategic pricing efforts and Lean Manufacturing
● Responsible for creating and implementing all literature, advertising and online efforts for the Mobile Cylinder Division
● Organize, attend and coordinate all efforts for trade show participation yearly including set-up and take down of product and physically working the show. (Waste Expo, Con Expo/IFPE, NTEA, Work/Truck show, etc.)
● Organize and attend customer entertainment and meetings for the cylinder division at all trade shows
● Organized all travel arrangements for Sales and Marketing Department domestic and international.
● Create and update all PowerPoint presentations, spreadsheets, word documents, and projects for the Marketing Group
● Assist Marketing Manager with all daily activities Education
● 1990-1994 Studied Biology and Anatomy at Ohio State University
● 2003- Bachelor’s degree- Combined Science with a Minor in Dietetics and Nutrition from Youngstown State University while working full-time, 3.5 GPA
● 2009- Real Estate License Received- State of Pennsylvania
● 2014- Commissioned Public Notary- Ohio
References Available Upon Request