Executive Assistant Process Improvement

Marlene Marie Romano

Painesville, OH

Phone: 440-***-****

Email: **********@*****.***

LinkedIn: linkedin.com/in/marleneromano2018

Professional Summary

Senior Executive Assistant with 10+ years supporting C-Suite leaders. Expert in strategic calendar management, executive operations, and cross-functional coordination with proven results in process improvement and cost reduction.

Core Competencies

C-Suite Executive Support & Partnership

Calendar & Travel Management

Confidential Information Management

Board Meeting Coordination & Materials Preparation

Meeting Coordination & Event Planning

Document Preparation & Management

Process Improvement & Optimization

Cross-Functional Coordination

Stakeholder Relationship Management

Project Management

Technical Skills

Google Workspace (Gmail, Drive, Calendar, Docs, Sheets)

Microsoft OƯice 365 (Word, Excel, PowerPoint, Outlook)

Concur & Acumatica Expense Management

DocuSign Electronic Signatures

SharePoint Document Management

Virtual Meeting Platforms (Zoom, Teams, WebEx)

Database Management

CRM Systems

Professional Experience

Executive Assistant to Chief Executive OƯicer and 6:1 C-Suite Executives Bloom Insurance Agency Bloomington, IN December 2022 – September 2025

Partnered with Chief of StaƯ to prioritize CEO commitments, achieving 80% conflict-free scheduling

Coordinated cross-functional initiatives across 6 Executive Leadership Team Members and President (CAO, CHRO, CTO, CFO, COO, CRO), facilitating strategic alignment and reducing decision-making timelines by 40%

Proactively managed CEO calendar priorities, screening and triaging requests to optimize focus time for strategic initiatives and stakeholder meetings

Directed logistics for oƯ-site meetings and conferences, negotiating with vendors to reduce event costs by 35%

Facilitated communication flow between CEO and Executive Leadership Team, managing action item tracking and follow-up across multiple strategic projects

Streamlined executive calendar, travel, and expense management processes, reducing administrative turnaround time by 65%

Collaborated with Chief Financial OƯicer to track and optimize departmental budgets exceeding

$2M annually

Prepared board meeting materials, executive presentations, and comprehensive travel itineraries

Ensure 100% on-time delivery of all executive requirements and deliverables

Maintained absolute confidentiality in handling sensitive corporate information and strategic decisions

Executive Assistant to Chief Executive OƯicer, 4:1 C-Suite Executives and General Counsel Synthesis Health, Inc. Houston, TX September 2021 – December 2022

Improved executive scheduling eƯiciency by eliminating 70% of recurring calendar conflicts

Organized and executed company-wide meetings to enhance collaboration across 5+ business units

Managed complex multi-executive scheduling for 4 C-Suite Leadership Team, orchestrating board meetings, investor calls, and strategic planning sessions with 95% accuracy

Managed comprehensive travel logistics, reducing travel expenses by 42% through strategic vendor negotiations

Maintained sensitive information handling with zero confidentiality breaches across all executive communications

Simplified expense reporting workflows, reducing processing time by 30%

Coordinated legal documentation and compliance materials for General Counsel Executive Assistant to C-Suite Executives, Business Leaders Across Multiple Divisions Philips HealthTech Highland Heights, OH March 2013 – September 2021

Supported 4+ Senior Executives and Business Leaders on global teams, coordinating complex schedules across 6+ time zones

Negotiated contracts for meetings and events, achieving cost savings of $50,000+ annually

Implemented process improvement initiatives that reduced administrative redundancies by 30%

Achieved 80% compliance rate in staƯ training administration for 150+ employees

Launched Employee Recognition Program, resulting in 45% improvement in staƯ retention

Managed warranty update processes for supplier parts with 100% accuracy in reporting

Coordinated international travel and accommodations for executive team Education

Bachelor of Science in Management

University of Phoenix Phoenix, AZ

Certifications

TESOL Certification – Teaching English as a Second or Foreign Language/ESL Language Instructor VIPKid Certificate #202*********** July 2020

Community Involvement

Volunteer Dog Walker and Care Attendant January 2008 – Present Ashtabula County APL, City Dogs-Cleveland, Geauga Dog Warden, Lake Humane Society, Best Friends Animal Sanctuary

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