Customer Service Data Entry

*******@******.*** 705-***-****

Highlights of Qualifications

*** **** ******, *******, ** P3C 3S4

Well organized team player with comprehensive organization skills.

Excellent communication and interpersonal skills.

Bilingual- Fluent in both English & French ( Oral & Written)

Excellent customer service skills, with the ability to communicate effectively with customers and team members.

Proficient in using data management software (e.g., Excel, Google Sheets, CRM systems, databases).

Extensive experience in processing cash, credit, and debit transactions efficiently and accurately.

Class G Drivers License & Clean Drivers Abstract.

Flexible and quick to learn new tasks and adapt to changing work environments and responsibilities.

Ability to prioritize tasks and work efficiently to meet deadlines.

Reliable, punctual, and committed to consistently delivering high-quality work under minimal supervision.

Proven ability to handle complex tasks with precision and attention to detail.

Experience in managing customer relationships, ensuring satisfaction, and maintaining a positive client experience.

Ability to manage POS-related data entry, such as tracking sales, customer purchases, and inventory levels.

Good physical Stamina, Capable of lifting and moving objects up to 50 lbs safely and efficiently.

Lorrie Landry

Professional Skills

Data Entry Clerk- CRA Roles

File paperwork and enter data into the internal software system.•

Responded to emails promptly and professionally.•

Converted paper documents to digital files.•

Sorted, scanned and filed large volumes of incoming mail and documents.•

Inspected high volumes of documents and forms for accuracy and identifying errors.• Distributing documents to appropriate departments.•

Customer Service/ Cashier

Communicated with customers to help them find specific products throughout the store.•

Processed cash transactions via debit, Visa Payments.•

Filled shelves with product labels facing outwards for easy identification.•

Interact with clientele in a busy store environment.•

Operated point-of-sale (POS) systems to complete sales, issued receipts, and processed returns or• exchanges.

Handled customer complaints related to billing, product issues, or service dissatisfaction, offered• solutions and assistance.

Work Experience

LCBO

Cashier Christmas staff

Canada Revenue Agency- Contract positions,

Compliance Controller, Order of Attachment, Mail Room Clerk.

2024

1991-2025

Metro Cashier/ Customer Service Representative

Education

2016

Legal Secretary Assistant, Cambrian College

2005

Ontario Secondary School Diploma,

École Secondaire de la Rivière-des- Français

References

1975

References Available Upon Request

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