Jay Barrett
\ * Ridge Road
Wilmington, MA *****
Phone: 978-***-****
************@*****.***
Career Summary:
Experienced talent acquisition and RPO staffing professional with a strong background in talent acquisition and management, technical recruitment and human resources back-office operations. Experience in building integrated talent strategies for a growing organization. Results-oriented team leader with excellent written and verbal communication skills, disciplined follow through habits, and a strong customer focus.
Experience:
March 2019 – Present – Cielo, Client Services Manager (Remote for Messer-NA & Solenis)
Cielo is the world's leading strategic Recruitment Process Outsourcing (RPO) partner, dedicated to ensuring our clients attract and hire better talent faster, all while providing world-class candidate experience.
Responsible for delivering strong results for engineering and industrial gases client Messer-NA and specialty chemical engineering client Solenis Inc. Through developing strong client partnerships and providing innovative solutions to solve client needs and business strategies. Train, coach and mentor a team of remote, national Recruiters through 1:1 weekly meetings and monthly team meetings. I oversee and refine client processes and procedures, identify areas of improvement and increase operating efficiency. Control budget and forecast to ensure P&L goals are met. Lead weekly operations meetings with client and internal leadership team as well as assess quality of work delivered by my team and establish performance metrics and goals. I am charged with participating in and implementing diverse recruitment strategies and for the coordination and lead training for new team members on account specific tasks and process. Monitoring account activities to ensure full compliance and engaging in internal and external business reviews are also part of my work plan.
April 2016 – March 2019 – Randstad, Sr. Manager, Talent Delivery (Remote for MilliporeSigma & EMD Serono)
Randstad Sourceright is a leader in RPO (Recruitment Process Outsourcing), with a record of successfully helping companies address their most complex and challenging recruitment needs. Randstad Sourceright is a proud partner of MilliporeSigma and Merck KGaA, Darmstadt, Germany and assists them with their recruitment and talent acquisition needs.
Responsible for developing strong client partnerships and providing innovative solutions to solve client needs and business strategies. Train, coach and mentor a team of 17 national Recruiters through one on one weekly meetings and monthly team meetings. I oversee and refine client processes and procedures, identify areas of improvement and increase operating efficiency. Lead weekly operations meetings with client and internal leadership team as well as assess quality of work delivered by my team and establish performance metrics and goals. I am charged with participating in and implementing diverse recruitment strategies and for the coordination and lead training for new team members on account specific tasks and process. Monitoring account activities to ensure full compliance and engaging in internal and external business reviews are also part of my work plan.
October 2015 – April, 2016 IBM-Kenexa (On-site at Analog Devices, Inc.)
Manager – RPO
Responsible for working with client Hiring Managers and business unit leaders to define and document hiring forecasts. Upon approval of new requisitions, work with hiring managers to set Service Level Agreements (SLA) expectations and requirements. Develop strong client relationships and partner with them to provide innovative solutions to solve their needs and long-term business strategies.
Meet weekly/monthly/quarterly production goals as set by management team. Review, analyze, mentor and coach recruitment and support teams to ensure recruiting goals are being met.
I participate in client meetings at the direction of the Talent Acquisition Director and client hiring managers. I Keep Applicant Tracking System (ATS) updated at all times to ensure KPIs are being met and work to create action plans for individuals needing improvement to reach client satisfaction targets.
October 2007- July 2015 Adecco Engineering & Technical, Chelmsford, MA
Regional Recruiting Manager
Responsible for direct management of team of 46 talent acquisition recruiters including weekly performance metrics, gross margin improvement and growth, operations and training/development for the 15 states that make up our East Coast operation.
Develop and execute recruitment strategies for attracting top talent in engineering, scientific and information technologies disciplines for Fortune 100 clients worldwide.
l led the development and implementation of talent and organizational development policies, programs and practices including Talent Management, Performance Management, organizational effectiveness and training
Partner with sales and national account teams in establishing recruitment process with projects for engineering and IT clients.
Serve as project lead and primary trainer in development and delivery of national training program for technical recruiters.
Served as functional business analyst optimizing and customizing applicant tracking software tool to align with internal recruiting process improving applicant process flow and candidate management.
April 2002—October 2007 Adecco Technical, Boston, MA
Branch Manager
Opened the first technical branch office in Boston, MA for Adecco. Lead a team of 7 direct reports, and maintained overall supervision of 140+ contractors. Planned, directed and controlled all phases of the most successful branch in the North-East Region.
Full P&L responsibility Performed sales and customer service activities with all clients to increase gross margin dollars. Developed and maintained high-level name awareness through the use of advertising and public relations budget. Developed staff member so that each was fully trained and utilized to the optimum level
August 1997 – April 2002 Adecco Technical, Chelmsford, MA
Sr. Account Rep. / Recruiter
Established new business relationships as well as maintained existing clients. Responsible for the networking and recruitment of high-end engineering and IT professionals. Negotiated contract lengths, rates, and terms for all associates that were onboarded including all permanent placement offers.
September 1993 – August 1997 Centennial Associates, Peabody, MA
Marketing Rep. / Recruiter
Established new accounts in the field of temporary technical contract labor, as well as, maintaining existing client base, recruited new contractors, and continued to build both the client and candidate databases
May 1990 – September 1993 Strato Reprographix, Burlington, MA
Account Representative
Manages established accounts by maintaining solid customer relations as well as prospecting and initiating new accounts through the use of outside sales tactics.
EDUCATION:
May 1991 B.S. Sociology Worcester State College, Worcester, MA