Customer Service Sales Assistant

Enthusiastic and customer-focused professional with a background in business administration and

hands-on experience in retail environments. Seeking a Sales Associate position where I can utilize my skills in customer service, sales, and communication to contribute to the success of a dynamic retail team.

Skills

Technical: Point of Sale (POS) Systems, Microsoft Excel, PowerPoint, Google Analytics Sales: Customer Service, Product Knowledge, Upselling, Visual Merchandising Interpersonal: Communication, Team Collaboration, Problem-Solving, Time Management

Fleming College Toronto

Showroom Sales Assistant Megatech Group Pvt Ltd 2022 - 2023 Sales Assistant Shah Associate Pvt Ltd

Provided excellent customer service by assisting customers in selecting products, answering questions, and offering product recommendations.

Achieved a 15% increase in sales by promoting add-on items and cross-selling products. Maintained organized and visually appealing merchandise displays, contributing to a positive shopping experience.

2020 - 2022

OBJECTIVE

+1-647-***-**** · **************@*****.***

561 Sherbourne St., Toronto, M4X 0A1

Sonu Thakuri Shah

DIPLOMA IN BUSINESS (BNT) - PRESENT

PROFFESNIONAL EXPERIENCE

EDUCATION

HOTEL MANAGEMENT AND TRAVEL AND TOURISM

Whitefield Secondary School - 2017

Supported the sales team in daily operations, including stocking shelves, managing inventory, and processing transactions.

Conducted market research to identify customer preferences, contributing to more targeted product offerings.

Collaborated with the marketing team to create in-store promotions, resulting in a 10% increase in foot traffic.

Project Management Assistant

Retail Marketing Project: Increasing In-Store Sales Developed a marketing plan to boost in-store sales for a local retailer, focusing on product placement, promotions, and customer engagement strategies.

Presented the plan to store management, resulting in the implementation of several key recommendations.

Sales Simulation: Customer-Centric Sales Techniques Participated in a sales simulation focused on enhancing customer interaction and closing techniques, achieving the highest customer satisfaction rating in the class.

Reference Upon Request

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