Customer Service Front Desk

Bryana Foster

n Houston, TX n 832-***-**** )n ***************@*****.***

My Objective

To obtain a receptionist or retail position where I can use my strong communication, organizational, and customer service skills to support daily operations and create positive client experiences. Professional Summary

Motivated and dependable professional with strong experience in customer service, retail, and administrative support. Skilled in time management, multitasking, and communication with proven ability to thrive in fast-paced environments. Experienced with Microsoft Word, Google Docs, PowerPoint, and POS systems. Dedicated team player who is also actively engaged in volunteer and community work. Currently pursuing an Associate of Arts degree in Psychology at Lone Star College with a flexible schedule.

Key Skills

• Strong Communication & Customer Service

• Time Management & Multitasking

• Scheduling & Calendar Management

• Microsoft Word, Google Docs & PowerPoint

• POS Systems & Cash Handling

• Telephone Etiquette & Greeting Visitors

• Team Collaboration & Dependability

• Attention to Detail & Critical Thinking

Work Experience

Front Desk Receptionist

Houston, TX 2025

• Greeted and assisted visitors while maintaining a professional front desk environment.

• Answered phones, scheduled appointments, and managed daily administrative tasks.

• Provided excellent customer support and directed inquiries to appropriate staff. Cashier – Freddy’s Frozen Custard

Houston, TX 2024 – 2025

• Processed customer orders and transactions with accuracy and efficiency.

• Delivered excellent service in a fast-paced environment while maintaining quality standards.

• Assisted with inventory and ensured compliance with food safety standards. Amazon Warehouse Worker

Houston, TX 2025

• Picked, packed, and prepared products for shipping in a high-volume warehouse.

• Followed safety guidelines and ensured accuracy in order fulfillment.

• Collaborated with team members to consistently meet performance goals. Guest Services – Splashtown

Spring, TX Summer 2023

• Assisted guests with ticketing, questions, and park information.

• Ensured a positive guest experience through clear communication and support.

• Handled cash transactions while maintaining a friendly and welcoming attitude. Team Member – Food & Beverages

Houston, TX Jan 2022 – Sep 2022

• Delivered friendly and efficient service in a fast-paced environment.

• Assisted customers with orders and ensured accuracy in transactions.

• Handled cash, payments, and maintained cleanliness and compliance standards. Volunteer Experience

• Cheerleading Coach – Helped mentor youth in teamwork, discipline, and performance.

• Church Volunteer – Assisted at nursing homes on the first Sunday of each month, providing support and companionship to residents.

• Habitat for Humanity – Supported community projects by helping build and restore homes for families in need.

Education

Lone Star College – Fallbrook, TX

Associate of Arts in Psychology (Expected Jul 2026) Evolution Academy – Spring, TX

High School Diploma (Jun 2024)

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