Director, Property Manager, Customer Service, Administrator

Tianna D. Hutchinson

**** *.**** **

Los Angeles, CA 90062

Phone: (310) 993-610

Email: ****************@*****.***

OBJECTIVE: To obtain a support position utilizing my skills and experience towards the contribution to the success and growth of the company.

EDUCATION:

Bachelor’s of Science in Accounting

Liberty University Online Current

Associate of Arts in Business Management

LA College Los Angeles, CA Graduated 2008

PROFESSIONAL EXPERIENCE:

Kiddie Day Kamp, LLC

Owner/Entrepreneurial Director Los Angeles, CA 10/11-8/25

For 10+ years, I managed the day to day operations of a daycare for children 3 months to 12 years old, I started Kiddie Day Kamp LLC from the ground up as a individual sole proprietor, maintained all bookkeeping for business, marketed and advertised for both clientele as well as employees/staff, interviewed and trained all employees, processed payroll, handled all administrative duties, paid all expenses, purchased all equipment and supplies, setup schedules for all staff, created all curriculum for ages 1-5 years old, cooked meals daily, participated in daily activities with children, pick up and drop off children to/from school or after school activities, arranged and participated in all field trips, scaled business from $0/yr -$185,000/yr

D&J Property Management, LLC

Operations Manager/Bookkeeper Los Angeles, CA 08/21-09/22

Managed all properties, developed all tenant management relationships, managed all vendors, paid all property taxes, scheduled all repairs, collected all rents, paid all expenses, made sure all low income tenants were in compliance with the state requirements, show all units to potential tenants, organized and prepared all paperwork for audits

International Realty and Investments

Tenant Property Manager Los Angeles, CA 08/14-10/17

Collected rents from tenants, showed property to state and county inspectors, scheduled appointments for building maintenance and unit repairs, make sure property complies with all rules and regulations, gave access to property for business (i.e.exterminators, repairmen, plumber, electrician), posted notices, reports, and documents for all units, showed vacant apartments to prospect tenants, prepared spreadsheets of information regarding prospect tenants, and handle day to day operations of the property

Kubota Credit Corporation

Notes Receivable Specialist Torrance, CA 05/13-9/13

I worked in the Kubota Credit Corporation Loan Administration Department in which we were responsible for managing a portfolio of over 200,000 customer accounts. The department ensures all customer monthly payments are posted correctly and all account information is accurate. I performed account analysis, account adjustments, special projects, general ledger reconciliation, and various account transactions.

Big City Inspection Services

Office Administrator Torrance, CA 09/11-10/12

Manage and organize the entire office, oversee the onboarding of new subcontractors and new customer companies, submit invoices daily, reconcile financial accounts, prepare files for audits, create and revise reports and letters, handle all administrative duties, coordinate field dispatching, schedule subcontractors for inspection projects, purchase equipment and supplies for company in a cost effective manner, advertise products and services online and by mail, and sustain positive working relationships with all subcontractors and customer companies

Dent Cast Laboratory

Office Manager Los Angeles, CA 02/11-08/11

Coordinated all office work, balanced all financial accounts, processed billings, supervised employees addressing any questions or concerns, processed payroll using ADP, ordered all office and work material, answered all incoming and outgoing phone calls, maintained employee, customer, business, and owner’s personal expense files Southwest Administrators, Inc.

Prescription Claims Adjuster Alhambra,CA 11/06-04/08 Processed on average 85-100 claims per day, assisted customers and members in all areas of claim reimbursements, customer service, and authorizations using Citrix software, prepared and revised department reports such as check balance reports, stop payment reports, call record reports, trained new department and onboarding employees

SKILLS:

Management and Human Resources

Proficient in Quickbooks, Appfolio, Microsoft Word, Excel, Power Point, and Outlook, Professionally organized, detail-oriented, ability to multitask and prioritize Excellent written and oral communication skills

Self-motivated problem solver with strong peer-proclaimed analytical and people’s skills Works effectively under pressure and alone

Highly dependable and trustworthy

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