Customer Service Administrative Staff
Resume:
P R O F I L E
W O R K E X P E R I E N C E
C O N T A C T
********************@*****.***
*** *. ***-*** **. Canoigan
Pasig City
E D U C A T I O N
Bachelor of Science in Hospitality
Management
2009 – 2012
RIZAL HIGH SCHOOL
S K I L L S
Effective Communication
Critical Thinking
L A N G U A G E S
Provide exceptional customer service.
Prepared for best performance by being passionate in everything. A co-worker had told me that I am diligent in my work.
Genuine on looking and anticipating the needs of customers to support their expectations.
Highly effective in promoting a positive and productive environment.
I am committed to learning and self-development so that I can consistently achieve better results.
I have integrity when working, even when no one is looking.
Supervise and manage the administrative staff.
Create and implement processes to improve efficiency and effectiveness of administrative functions.
Ensure compliance with organizational policies and procedures.
Coordinate with other departments to complete projects on time and within budget.
Act as a liaison between administrative staff and management.
Administrative are responsible for the overall administrative functions and workflow of the department while supervising other administrative staff
Assigning job duties to individual staff members and prioritizing workloads ensuring that tasks are completed in an effective and timely manner.
Continually evaluating their staff members and providing feedback for improvement.
SPENCER FOODS CORPORATION
Administrative staff Kapitolyo, Pasig City
APRIL 24,
2023 –
JAN 10, 2025
Identifying problems and search solutions to offer answers to solve questions from customers using the given channel of communication.
Documenting correctly the data base using the given tools in order to keep track of costumer’s request through data entry.
Meeting established individual and team performance targets, including customer service, productivity, and quality standards.
Following up on the customer’s issue until is solved such as requests, transactions, information changes, or any other issue addressed by the customer.
SYKES PHILIPPINES
CS Representative Mandaluyong City
FEB 21, 2022 –
MAY 20, 2022
ONLINE BEHAVIORAL TUTORIAL TEACHER
Pasig City
Assessing learning of the student.
Integrate online discussion and activate to promote character building.
Helping the student to evaluate the behavior connecting to current situations.
FEB 10,
2020 –
JAN 3, 2025
KIDS’ JOURNEY SCHOOL
SPED Teacher Cainta Rizal
• Assessing children’s skills and learning requirements.
• Designing Individualized Educational Plans (IEPs).
• Collaborating with parents and school staff to track students’ progress.
• Develop teaching plans according to students’ learning needs.
• Excellent interpersonal and communication skills RUSTAN CORP.
Barista partner Taguig City
Provides excellent customer service to all guests.
Able to work under pressure and maintains a calm demeanor at all times.
Able to work flexible hours that include early mornings, evenings, weekends, nights and possible holidays.
Maintains the store and anticipates the customer’s needs.
Is a great multi-tasker and able to perform many different tasks within the store during each shift.
Prepares beverage and food products.
FEB 9, 2018 –
FEB 4, 2022
OCT 1, 2017
–
JAN 20, 2018
P E R S O N A L D E T A I LS
L S
P E R S O N A L D E T A I L S
0
Date of Birth
November 11, 1996
Marital Status
Single
Nationality
Filipino
R E W A R D S A N D H O N O R S
0
P E R S O N A L D E T A I L S
President’s Lister (1st semester of Academic Year 2016-2017) Pamantasan ng Lungsod ng Pasig
T R A I N I N G A C Q U I R E D
00
P E R S O N A L D E T A I L S
Back of the house and front of office training at Microtel Acropolis by Wyndham, Quezon City
Hotel on the
job training -
2016
Perform the tasks in a restaurant and Housekeeping while in the ship. Attention to cleanliness & safety of the passengers. Showing patience and Customer-Oriented Approach Execute the duties and responsibilities of housekeeping the cabin rooms.
2GO On Board
Cruise ship
Internship
training - 2016
Held youth group meetings every other week. Working with other members of the group to develop problem solving skills and build self-confidence by empowering each member of the group.
Fire up
leadership
training
2013-2018
Rossana M. Alcalde
Jaya Marie Mansinares
Primary School Teacher
Domuschola International School
Bernice Hanna Corpuz
SPED Teacher
Kids’ Journey school
Florence Anne Alcoy
Billing and collection assistant
Third Generation Holdings Corp.
R E F E R E N C E
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