Customer Service Health Care
Resume:
Madalynne Greer
San Antonio, TX *****
************@*****.***
Work Experience
Hostess
Olive Garden-San Antonio, TX
January 2022 to Present
I’m always with the guest making sure they are comfortable, communicating with them over the phone as well as seating and greeting them
Hostess
Chicken N Pickle-San Antonio, TX
March 2020 to Present
Since I was hired during COVED I greet people and also answer phones and when it’s not busy or if no one else can I clean and disinfect everything
Health Care Provider
Sagility-San Antonio, TX
September 2023 to January 2024
I was a WFM healthcare insurance provider full time position. My duties included
• Answered high-volume inbound calls from employees regarding their employer-sponsored health insurance
• Assisted callers with understanding their benefits and guided them through the enrollment process
• Collected and verified personal and employment information to ensure accurate plan setup
• Explained coverage options and responded to questions in a clear, professional manner
• Documented all interactions and updated system records in compliance with company policies and HIPAA regulations
• Provided excellent customer service while maintaining confidentiality and accuracy Customer Service
Sagility-San Antonio, TX
August 2023 to December 2023
I worked a temp position so my position is currently coming to an end. The position I held was for customers trying to select insurance benefits as well as any other issues they have with their benefits account.
Remote Customer Service Agent
Agero Roadside Assistance-San Antonio, TX
May 2022 to February 2023
I went through training for about a month for this position and when I went into the field by myself we would get calls from all over the world regarding people needing help. Our jobs were to help the customers and provide them with what they need.
Team Member
Bahama Buck's-San Antonio, TX
August 2019 to February 2020
While I worked with this company I did cashier and I made snow cones while also doing inventory such as restocking. I opened and closed by myself, I’m also a really quick learner so I can pick things up quick. When I worked here I got along with everyone and made friends pretty quickly and I’m hope I get the chance to work with you.
Volunteer Work
San Antonio Stock Show And Rodeo
February 2013 to February 2017
I helped people find what there looking for and I greeted them when they walked in Education
Business (12th grade)
Alpha Omega Academy-San Antonio, TX
February 2018 to Present
High school diploma or GED
Skills
• Sales
• English
• Food Preparation
• Cashiering
• iOS
• Customer Service
• Kitchen Experience
• Busser
• Marketing
• Cleaning Experience
• Communication skills
• Host/Hostess
• Computer skills
• Conflict management
• Food Handling
• Animal restraint
• Retail sales
• Hospitality
• Food Service
• First aid
• Food Production
• Typing
• Customer support
• Food Safety
• Google Docs
• Windows
• Animal Care
• Live chat
• Inventory
• Customer service
• Cash Handling
• Microsoft Office
• Management
Certifications and Licenses
Food Handler Certification
CPR Certification
Contact this candidate