Program Manager Senior

Kimberly B. Janick

West Chester, PA ***** 215-***-****

***************@*****.*** www.linkedin.com/in/kim-janick

Senior Program Manager

Driving Strategic Execution, Maximizing Operational Efficiency & Scaling Partner Integrations

Strategic and results-driven program leader with 15+ years of experience managing cross-functional teams, driving enterprise-wide initiatives, and leading client-facing implementations across Finance, HR, and IT ecosystems. Known for delivering complex programs on time and under budget while consistently achieving KPIs and ensuring smooth partner integrations and stakeholder alignment.

Strategic Planning

Resource Management

Vendor Relations

Cross Functional Collaboration

Budget Management

Stakeholder Engagement

Change Management

Risk Management

Divestitures & Acquisitions

Professional Work History

VOYA FINANCIAL, West Chester, PA

Senior Program Manager 2014 to 2025

Managed suite of projects related to Corporate Applications portfolio (Finance, HR, IT, Risk) from conception to completion with budget of $25M+. Partnered with business, technical and operations teams to define scope contributing to requirements, design, solution testing, deployment planning, and end user training. Led teams of 60+ people across numerous departments including external consultants and software vendors. Consistently met KPIs.

Led Core Accounting workstream as part of $75M Finance Revitalization Program. Team achieved 30% reduction in processing time by implementing streamlined finance operating model and simplified technology footprint through automation, centralized tools and cloud-based solutions. Projects included implementation of Oracle ERP and FCCS, Blackline, Kyriba and Workday changes to support new cost center structure.

Managed Program to consolidate duplicative applications and IT teams following an acquisition, resulting in $20M savings, streamlined processes, and reduced risk. Projects included consolidation of domains, Project Management tools and processes, QA tools, Call Centers (AWS / Genesys), Payroll (SAP / Workday), Benefits platforms (Workday / Benefitplace), and ITSM (Jira / ServiceNow).

Spearheaded separation of office space, teams, operational processes, and equipment as part of divestiture of business unit. Met all objectives before contractual deadlines, earning the Circle of Honor award for planning excellence.

Directed team of 60+ in implementation of Vendor Management System and Managed Service Provider program, coming in under budget with savings of $5M. Enabled 30% faster adoption of a new vendor platform through structured onboarding and training, supporting long-term ROI.

Mentored new hires and interns providing on-boarding into the organization, facilitated project related training, set expectations based on project role, and empowered independence.

Kimberly B. Janick ***************@*****.*** Page Two

ING, West Chester, PA

Senior Project Manager 2010 to 2014

Managed multiple projects concurrently directed toward strategic business and organizational objectives.

Led initiative to rebrand the organization for business unit, inclusive of all systems, internal and external documents, and communications ahead of required timelines and 10% under budget.

Directed the design and integration of an internal solution that automated a high-risk annual process, impacting more than 400,000 external customers. Spearheaded collaboration among cross-functional teams to streamline workflows and eliminate manual steps. Achieved $200K in operational savings and earned the Circle of Honor award for leadership and results.

Developed and implemented PMO onboarding and training materials for existing project managers and new hires, ensuring consistency across projects.

FIBERLINK COMMUNICATIONS (Acquired by IBM), Blue Bell, PA

Project / Account Manager 2007 to 2010

Led and managed implementation activities for 20+ Fortune 100 / 500 / 1000 clients accounting for 40% of annual revenue.

Achieved 100% on-time delivery for customer implementations through collaboration, well-defined deliverables, and clear communication with clients and internal teams.

Assumed additional role as Salesforce.com Administrator, focusing on user support, Global Sales Division forecast administration and forecast, reporting to President and Vice President of Global Sales. Increased Sales team adoption from 75% to 98%.

Additional Experience

UNLIMITED TECHNOLOGY INC., Chester Springs, PA

Manager of Customer Services

Project / Account Manager

SEALAND / MAERSK-SEALAND, Charlotte, NC

Business Development Representative

Project Manager / Shipment Management

Education

Bachelor of Science in Business Administration, University of North Carolina-Charlotte, Charlotte, NC

Technical Proficiencies

Microsoft Office Suite, Visio, SharePoint, Smartsheet, Clarity PPM, Planview, Tableau, VersionOne, JIRA, Salesforce

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