Project Manager Operations

Deborah J. Clement

Dayton, Ohio

***************@*****.***

Cell: 513-***-****

Telecommunications Professional Seeking Job as

Technician / Technical Sales Consultant / Project Manager / Operations Manager /Circuit Design Engineer to name a few.

I’m an innovative Telecommunications Professional with extensive education supported by 28 plus years of practical telecommunications experience. Strengths include high-quality performance and customer service with strict attention to detail, efficiency, and productivity. I have a United States Passport, and I am willing to travel extensively.

Experience (some listed as well under my Job History)

Maintained Office and Customer equipment with a 99.95% up time

Having been a Lead Field Technician/Engineer, I have supervised, scheduled and monitored Field Operations work load from inception to completion and performed training of entry level Technicians.

Have basic level provisioning knowledge of several types of Cienna, Cisco and Lucent switch devices (Such as ALU 7xxx series, and Cisco 9010 devices to name a few).

Have provisioned Cisco (DN7100) and Lucent (CBX500) ATM switches, Provisioned ALU, Cisco, and Juniper ERX1440 Ethernet links, Provisioned Management links.

Have Provisioned FiOS GPon and Bpon OLT devices, such as the Arris AX2200. Alcatel 7300 series OLT’s, and Tellabs DMAX OLT, via using the Provisioning software called Traid in order to do so.

Have extensive knowledge and have provisioned and turned up Adtran TA5000 shelves and cards as well as TA1148 and TA1248’s, Provisioned and turned up Alcatel 7300 shelves and ADSL cards. Working knowledge of HSI provisioning, including the provisioning of ATM and MPLS Inband management links.

Have Working Knowledge, Testing, Provisioning, Engineering, and turning up T1s and trunks in the Cedar Point, and Cisco BTS Soft Switches.

Audited, planned, and engineered migration of customer traffic from vendor’s equipment to the equivalent Tellabs product.

Created Method of Procedures outlining activity performed during migration of customer traffic.

Captured output from many types of transmission equipment, parsed the data to provide cut sheets required to complete traffic migrations.

Experience with various software programs such as, Technet, Remedy, XNG, Granite, MetaSolv, Triad, Baais, MS Word, MS Mail, MS Outlook/Express, and Microsoft Excel programs just to name a few.

Extensive knowledge of Metasolve and addition, some circuit design in general, however have not performed circuit design in an official capacity as the primary part of my jobs, but rather have assisted other engineers to design circuits in various circuit design software platforms.

Experience Using MetroWatch, NetAnalyst and Centest.

Hands on experience with Tellabs Echo Cancellers, Tellabs 5500 and 532L DCS.

Hands on experience with Nortel OC-x Transport systems, both hardware and have performed cross connects and Turn ups of T3’s via NetMan, in same said Nortel Fiber Optic Systems, have also worked on Various Lucent Fiber Optic systems.

Successfully completed turn up of brand new TOC (Central Office) and successfully assisted in the completion of turn ups at two other sites.

Administered day-to-day operations as sole technician of same T.O.C., as well as remotely administered 2 other TOC’s. Physically raveled to other cities to assist when Lead Tech was away.

Performed hardwire and software cross connects (both in the office as well as via remote interface for software cross connects) as well as turn up, Test and Acceptance of DS0, T1, T3, and OC3, 12, OC48, 192, and WDM facilities, as per CLR (Circuit Layout Record) specifications, as well as assisted new Designers in designing CLR’s correctly.

Experience Continued next page

Experience with a wide variety of Multiplexers both inside plant, and customer prem, from DS0 to Fiber Optic, including but not limited to: TxPort, Vinabox, Wescom and Telco System Channel banks, Telco Systems Edgelink 100 DS3 Mux, Cisco Routers and switches, Rockwell 3003 DS3 Multiplexers, Rockwell 1565 Fiber Optic systems, TTC Remote Test Units (React), Redbak, Ciena DWDM (long and short haul), Cascade ATM 500 CBX and Cascade 9000 switches. Have worked on the Fujisu FW4500, 7600 and 7200.

Well versed in all levels of multiplexing to include SONET. Hands on experience with Rockwell 2003, 3003 muxes and fiber systems, Titan 5500, 532, Wescom 1/0, as well as AT&T 1/0 and 3/1 DACS.

Ran, Cleaned, Scoped, measured/attenuated Fibers between equipment and FMDF.

Interfaced closely with customers, LECs, IXCs, and OCCs to test and troubleshoot many different types of circuits and telecom equipment.

Proficient in the operation of T-Berd Telecom test equipment.

Proactively monitored networks for possible service affecting impairments and resolved chronic faults.

Responsible for connecting customer equipment to the network: terminals, terminal servers, routers, PCs, LANs & WANs.

Supported/Installed dedicated ckts, channel banks, modems, CSU/DSUs, and ISDN.

Hands on experience (last used in 1999) w/Nortel 250 & 500 switches (Have certificate of Training (DMS250) from Nortel Classes taken on the Cable & Wireless Campus). Experience with SS7 & PRI ckts.

Located underground fiber using an LMS locator system in order to mark location for construction workers.

Four time Cable and Wireless President's Award Winner -1996 & 1997

Employment History

Frontier Communications *Note: (see below) June 2010 – October 2018

Fort Wayne, IN

* Worked for Verizon for first 2 weeks of my Employment before company Became Frontier**

Senior Network Engineer-Network Migration Team

Worked for the Frontier Network Migrations team migrating traffic from one device to another in order to reduce congestion. This including working on Frontier’s Fios platform performing test bed applications with technicians in the field, on Tellabs OLTs, Alcatel/Nokia 7432 OLTs, and Motorola (Arris) AXS2200 OLTs equipment in preparation for migrating traffic from the E320s to the Juniper MX960s. This includes using the Triad software to set up the test bed services.

Senior Network Engineer-Network Engineering Test and turn up Team

Provision and turn up of Cisco (DN7100) & Lucent (CBX500) ATM circuits, provisioning of Management links, Provision and turn up of Adtran TA5000 shelves and cards, Provision and turn up of Alcatel 7300 shelves and ADSL cards, Provisioned Juniper ERX 1440 links.

Comcast Denver, Colorado

Engineer 1, Test and Turn up Technician March 2006 – June 2010

Install and remote testing of Cisco and Cedar point Switches, PSTN,

Tellabs NGX DACS and other duties.

ICG Communications (via Synergy Services (Contractor)) Dayton, Ohio

Transport Technician August 2005 – March 2006

Verizon GNS (via TekMark Global Services – (Contractor) Cincinnati, Ohio

Transport Technician July 2004 – January 2005

Cable & Wireless America Cincinnati, Ohio

Lead Field Transport / Central Office Technician May 1999 – March 2003

Field Engineer / Switched / Central Office Technician April 1990 – December 1997

Intermedia Communications Cincinnati, Ohio

Lead Field Transport / Switched / Central Office December 1997 – April 1999

Education

Cable & Wireless 2003

Various Test Equipment (Am5, TPI, F-Berd 6000) Vienna, VA

Light wave Transmission

Ciena DWDM transport Classes

Fiber Optic Test Equipment: ANT20, TTC2310, Fiber Optic TTC310

Exfo Optical Test Meter

Intermedia Communications 1999

Switched Services & the Internet Tampa, Fl

DCS Training (Tellabs 3/1 &1/0)

Data Communications – Technology

TTC 310, 224, 950, & 2209 Test Set Training

Fiber Splicing and Fiber location techniques

Cable & Wireless 1997

Switched & General Transmission Technologies Vienna, VA

DCS – Wescom and Titan 1/0 &31

High Speed Digital Multiplexing

Digital Switching Techniques, Digital Transmission, Digital Communications

DMS – 250 Basic Maintenance – Curriculum (Theory & Hands on Course)

Tellabs Titan OC12, OC3, T3, T1, &DSC DCS Systems

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