Customer Service Administrative Support

NAKYTA BROWN

***********@*****.*** 718-***-****

Objective

Detail-oriented professional with experience in administrative support, marketing, customer service, education, and healthcare. Seeking a role where I can apply my organizational, communication, and problem-solving skills to contribute effectively to a team-driven environment.

EDUCATION

Brooklyn Career Development High School – Brooklyn, NY

Regents Diploma, 2012

PROFESSIONAL EXPERIENCE

City of New York Parks & Recreation – New York, NY

Seasonal Parks Worker Jun 2023 – Sep 2023

Maintained park facilities, ensuring cleanliness and safety.

Performed landscaping duties, including mowing, planting, and mulching.

Assisted with event setup and breakdown to support community programs.

Provided visitor assistance and enforced park guidelines.

Conducted routine inspections and reported maintenance needs.

OverSoul Media Group – Brooklyn, NY

Administrative & Marketing Assistant Mar 2019 – May 2021

Prepared and analyzed reports, presenting data visually for client insights.

Managed office supplies and coordinated vendor relationships.

Scheduled and organized client meetings, facilitating seamless communication.

Handled office maintenance, mail distribution, and shipping logistics.

Amazon – Allentown, PA

Stock Associate May 2018 – Dec 2018

Assisted customers with merchandise selection, providing excellent service.

Stocked and organized inventory for efficient product accessibility.

Verified shipments against invoices to ensure order accuracy.

Processed transactions using cash registers and card payment systems.

Delta-T Group – Allentown, PA

Paraprofessional Associate Nov 2017 – Jun 2018

Supported teachers with lesson planning and classroom management.

Tracked student progress and provided detailed reports to parents.

Facilitated academic and social development activities.

Ensured a safe and structured learning environment.

SKILLS & COMPETENCIES

Office Administration & Inventory Management

Customer Service & Client Relations

Data Reporting & Presentation

Classroom & Student Support

Healthcare & Patient Assistance

Event Planning & Scheduling

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