Business Development Front Desk
Resume:
HOLLY STREAHLE
SKILLS
• Active listening
• Teamwork
• Multitasking abilities
• Self motivation
• Excellent communication
• Customer service-focused
• Financial budgeting and reporting
• Training and mentoring
• Recruitment and hiring
• Onboarding and orientation
• Business development
• Business growth opportunities
AWARDS AND
ACHIEVEMENTS
Training Certification - Toyota
Financial Services
•
Center for Business Solutions Call
Model Certified
•
Training Certification MRS
Management
•
The "Buddy" Award (The most
positive and helpful person on the
team)
•
VOLUNTEER WORK
• Breast Cancer Committee Chair.
• Member - Angel Tree Committee.
Accomplished professional with extensive experience in management and a strong focus on developing and maintaining client relationships. Recognized for fostering team collaboration and adaptability, demonstrating proven success in achieving results through effective negotiation, communication, and problem-solving abilities. Motivated and dedicated individual with strong organizational skills. Experienced leader with a solid background in guiding teams, managing complex projects, and achieving strategic objectives, excelling in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals while maintaining a collaborative approach and commitment to excellence.
WORK HISTORY
June 2025 - Current
Front Desk Receptionist Cooper University Medical Center, Cape May Court House, NJ
December 2021 - May 2025
Account Executive Nucleus Global, Yardley, PA
*Inizio Medical Communications: Providing science-driven consulting and communications services for the pharmaceutical and biotech industries.
• Insurance and authorization verifications
• Epic Super-User.
Greet guests at front desk and engaged in pleasant conversations while managing check-in process.
•
Maintain organized and clean front office area to create professional and welcoming environment for visitors and employees.
•
• Schedule, coordinate and confirm appointments and meetings. Manage high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
•
• Collect copays and cash out drawer at end of the day. Handle sensitive customer information with confidentiality, adhering to company privacy guidelines.
•
Develop strong working relationships with team members, fostering a positive work environment.
•
• Streamline check-in processes, reducing wait times for guests. Increased account retention by building strong relationships with clients and addressing their needs promptly.
•
Collaborated with medical writers, editorial teams, and studio designers to ensure the efficient delivery of services to clients.
•
• Team lead for training new hires on Veeva and Datavision systems. Built and strengthened client relationships through proactive communication and customized solutions.
•
• Facilitated client status meetings.
CONTACT
Ocean View, NJ 08230
**********@*****.***
https://www.linkedin.com/in/holly
-streahle-96065332/
Member of the Go Red for Women,
American Heart Association.
•
REFERENCES
Jennifer Cunningham
Nucleus Global
Director of Client Services
********.**********@*************.**
m
Renae Godfrey
PEAC Solutions
Business Financial Advisor
Angela Eder
Boston Scientific
Scientist/Author/Medical and Scientific
Writer
******.****@****.***
June 1997 - December 2021
Certified Training Manager MRS BPO, LLC., Cherry Hill, NJ
* Accounts receivable management and debt recovery solutions tailored for diverse industries, including financial services, healthcare, government, and telecommunications.
Provided exceptional customer service that consistently exceeded client expectations, resulting in positive feedback and referrals.
•
• Budget development.
Creation of project timelines and ensured adherence to stay on schedule.
•
Congress liaison responsible for the submission of abstracts and presentations.
•
Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
•
Conducted training sessions and onboarding for new employees, as well as ongoing training and professional development for current team members.
•
Kept current with new systems and policy updates through continuous learning and professional development.
•
Designed customized training agendas to meet specific client requirements.
•
Collaborated directly with clients to review and enhance their training materials.
•
Developed and maintained training policies and standard operating procedures to ensure consistency and quality for clients.
•
Supported off-site training initiatives for clients and represented the organization at national conferences and industry summits.
•
Increased employee retention by creating engaging, interactive learning experiences.
•
EDUCATION
Coursework in Business Administration
Rowan County, Burlington County
Contact this candidate