Customer Service Safety Manager
Resume:
Alfredo Ruiz
Sacramento, CA *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Order Puller/Forklift Operator
Pitco Foods-West Sacramento, CA
June 2024 to December 2024
FOH Manager
Delaware North-Sequoia, CA
January 2024 to June 2024
I managed The Lodgepole grill, a seasonal restaurant in Sequoia national park. Food Safety Manager
Steamers Cafe-Sacramento, CA
July 2023 to December 2023
• I originally gained interest in Steamers with a work to ownership mindset.
• I learned the inner workings of a "Counter Service" cafe, also how to mainstream all systems and operations of the Cafe.
• I saved money by cutting unnecessary expenses.
Lead Clerk
WinCo Foods-Sacramento, CA
May 2022 to June 2023
As lead clerk at WinCo foods my duties were to ensure a higher standard of production with my crew, as well as the highest possible standard for presentation and customer service. This involved an in depth knowledge of all operations ran day to day as well as filling in where needed. Business Owner/Operator
Cultured Garden & Hydroponics-Carmichael, CA
September 2018 to February 2022
Owning and operating my store was a learning process in itself. I had 4 employees, handled my own books, inventory management, oversaw any and all operations. This requires an extreme discipline and threshold for stress. Most of the time was spent putting out fires between my employees, my distributors and my customers, working 10- hour days 7 days a week. Store Manager
Grower Supply House-Sacramento, CA
August 2017 to August 2018
While managing I learned that if everyone has direction, and are equipped with the tools and knowledge to get the job done everything tends to flow. I can balance employee and customer relations, make sure all employees are equipped and ready to work. I can also oversee sells, production, and administration. Supervisor
Grower Supply House-Sacramento, CA
August 2016 to August 2017
As a supervisor I had to set the tone for my crew and insure that the work culture would remain effective and efficient. I would stage myself as the prime example to lead my crew in the right direction. Customer Service Representative
Grower supply house-Sacramento, CA
August 2015 to August 2016
As a customer service specialist it was my duty to insure a more than satisfactory shopping experience for our customers. This required specialized knowledge in cannabis cultivation and consumer management. Education
Associate's degree in Philosophy
Sacramento City College-Sacramento, CA
Skills
• Retail Management
• Order Entry
• Sales
• Assembly
• Spanish
• Procurement
• Customer service
• Fast casual experience
• Computer skills
• Cash handling
• Store Management Experience
• Merchandising
• Restaurant experience
• Upselling
• Customer Service
• Sales management
• Supervising Experience
• Autism experience
• Warehouse experience
• Account management
• Outdoor work
• Leadership
• Food service
• Forklift
• Serving
• Management
• Computer literacy
• Order entry
• Store management
• Computer Operation
• Profit & Loss
• POS
• Food management
• Account Management
• Supervising experience
• Pricing
• Cash register
• Grocery store
• Food handling
• Business development
• Administrative Experience
• Basic math
• Marketing
• Horticulture
• Pallet Jack
• Business Development
• Multilingual
• Hospitality
• Sales Management
• Profit & loss
• Food Safety Manager
• Communication skills
• Analytics
• Food safety
Languages
• Spanish - Expert
Certifications and Licenses
Forklift Certification
Food Safety Certification
Certified Food Safety Manager
ServSafe
CPR Certification
Food Handler Certification
Food Manager
February 2023 to February 2028
National Registry of Food Safety Professionals
Pallet Jack Certification
May 2022 to May 2025
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