Customer Service Front Desk

Renee Caesar

Brooklyn, NY 347-***-**** *************@*****.***

Professional Summary

Friendly and dependable professional with 5+ years of experience in receptionist duties, customer service, security, and retail. Skilled at managing front desk operations, greeting visitors, answering calls, scheduling, handling transactions, and maintaining an organized environment. Strong communication and problem-solving abilities with a proven record of reliability and adaptability. Key Skills

• Front Desk & Reception Operations

• Visitor Check-In / Security Procedures

• Customer Service & Conflict Resolution

• Phone, Email & Appointment Management

• Cash Handling / POS Systems

• Organization & Time Management

• Team Collaboration & Adaptability

• Safety & Compliance Awareness

Work Experience

Receptionist

Brightview Office Solutions – Brooklyn, NY 2024 – 2025

- Managed front desk by greeting visitors, answering phones, and directing inquiries.

- Scheduled appointments, maintained visitor logs, and supported office staff.

- Provided excellent customer service and ensured a welcoming office environment. Security Guard

Allied Universal – Brooklyn, NY 2022 – 2022

- Monitored premises and greeted visitors with check-in and ID verification.

- Maintained logs, answered inquiries, and enforced safety procedures.

- Responded to emergencies calmly and professionally. Server / Customer Service

Applebee’s – Brooklyn, NY 2023 – 2024

- Delivered friendly and efficient service to guests in a fast-paced setting.

- Assisted with orders, resolved customer concerns, and maintained clean work areas. Cashier / Customer Service

McDonald’s – Brooklyn, NY 2021 – 2022

- Processed payments and handled customer requests with accuracy.

- Provided professional service in a high-volume environment. Sales Associate

Old Navy – Brooklyn, NY 2020 – 2021

- Assisted customers with purchases and product information.

- Maintained organized displays and achieved daily sales goals. Education

Clara Barton High School – Brooklyn, NY

High School Diploma, Class of 2022

Availability

Open to full-time or part-time work

Able to start immediately

Contact this candidate