Remote Data Entry Clerk

Lakrina Golston

Lynwood, IL ***** 708-***-**** ***********@*****.***

Professional Summary

Detail-oriented and self-motivated professional with 7+ years of experience in data entry, records management, and customer support across government, healthcare, and nonprofit environments. Recognized for maintaining 99%+ accuracy while processing high volumes of confidential information in both remote and in-office settings. Skilled in Microsoft Office Suite, Google Workspace, database management, and electronic filing systems. Proven ability to meet strict deadlines, maintain compliance with HIPAA policies, and deliver exceptional results in fast-paced environments. Seeking to leverage expertise in data accuracy, organization, and remote collaboration as a Remote Data Entry Clerk. Core Skills

• Data Entry & Records Management

• 10-Key / Typing Speed: 50+ WPM

• Microsoft Office Suite (Excel, Word) & Google Workspace

• Electronic Filing Systems & Database Updates

• Quality Control & Data Verification

• Confidentiality & HIPAA Compliance

• Remote Collaboration & Communication

• Time Management & Productivity Tracking

Professional Experience

Eligibility Specialist Division of Family Resources Oct 2024 – Jan 2025

• Entered and verified 100+ client applications weekly for SNAP, Cash, and Healthcare programs with 99% accuracy.

• Processed eligibility determinations, redeterminations, and case updates in compliance with state policy.

• Maintained and updated electronic records while safeguarding confidential information in line with HIPAA.

• Conducted phone and in-person interviews to confirm data accuracy and resolve discrepancies.

• Consistently met productivity and compliance targets in a high-volume environment. Administrative Assistant Metropolitan Council Jul 2023 – Aug 2024

• Managed high-volume data entry and document creation across spreadsheets, databases, and electronic filing systems.

• Coordinated scheduling, meetings, and record-keeping for staff, ensuring seamless administrative operations.

• Processed supply orders, vendor negotiations, and inventory tracking with attention to detail and accuracy.

Patient Registration Specialist Abbott Northwestern Hospital Jun 2022 – Nov 2022

• Entered and verified patient demographics, medical records, and insurance data with error rate <1%.

• Collected payments and processed billing information while adhering to hospital compliance standards.

• Assisted patients and families in a fast-paced environment while ensuring accurate database updates. Financial Worker II Ramsey County Jan 2016 – Jul 2022

• Processed hundreds of eligibility applications monthly for medical assistance and SNAP programs.

• Provided ongoing case management, including data entry, documentation, and policy compliance checks.

• Supported clients via call center and remote communication tools, navigating multiple database systems simultaneously.

• Maintained confidentiality of sensitive data while ensuring accuracy and timeliness. Customer Service Representative Univita Health Dec 2013 – Jun 2015

• Entered, updated, and tracked customer account data in call center systems with 90%+ accuracy rating.

• Resolved client issues, collected payments, and maintained documentation of financial arrangements.

• Delivered excellent customer service while meeting company standards for productivity and compliance.

Education

High School Diploma Gage Park High School, Chicago, IL 1999 Lakrina Golston

Lynwood, IL 60411 708-***-**** ***********@*****.*** Date: [Insert Today’s Date]

Hiring Manager

[Company Name]

[Company Address]

Dear Hiring Manager,

I am excited to apply for the Remote Data Entry Clerk position at [Company Name]. With over seven years of experience managing high-volume data entry, eligibility processing, and administrative support in both government and healthcare settings, I bring proven expertise in maintaining data accuracy, confidentiality, and efficiency in fast-paced environments. In my most recent role as an Eligibility Specialist with the Division of Family Resources, I processed over 100 applications weekly while consistently achieving a 99% accuracy rate. Throughout my career, I have developed advanced proficiency in Microsoft Office Suite, Google Workspace, and electronic filing systems, along with strong 10-key and typing skills (50+ WPM). I take pride in my ability to manage deadlines, resolve discrepancies, and ensure data integrity—all while working independently in remote settings.

I am eager to bring my attention to detail, organizational skills, and commitment to accuracy to your team. I would welcome the opportunity to contribute to [Company Name]’s commitment to reliable and efficient data management.

Thank you for considering my application. I look forward to the opportunity to discuss how my skills and experience align with your team’s needs.

Sincerely,

Lakrina Golston

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