Senior Analyst
Resume:
HEER AMIN
**********@*****.***
REGIS COLLEGE
M.S. Applied Behavior
Analysis
DREXEL
UNIVERSITY
B.S. Behavior Health
Minor: Psychology
OBJECTIVE:
Healthcare professional with
over 6 years of experience
and a strong foundation in
training, operations and
organizational
management. Dedicated
to leading highly performing
teams that improve the lives
of individuals in need.
Actively working to
leverage my expertise and
leadership skills to promote
growth and operational
excellence. Maintaining
empathy and compassion
while implementing change
within the organization that
effectively improves
process, supports
growth/retention and
produces earnings.
SKILLS:
-Organizational
Management
-Funder Compliance
-Onboarding/Training
-Performance Management
-Competency-based
Performance
-Implementing Change
-PDC-HS
-Behavior Assessment
Experience
POSITIVE BEHAVIOR SUPPORTS CORPORATION
(Boston, MA) Oct 2023 – Aug 2025 Board Certified Behavior Analyst (BCBA) à Senior Behavior Analyst (July 2025)
§ Developed and streamlined onboarding process for Behavior Analysts.
§ Lead business development activities including community trainings, university partnerships, and growth initiatives at hiring events.
§ Provided support to BCBAs completing for clinical challenges and regional transitions ensuring smooth integration.
§ Ensured monthly benchmark for revenue generated has been met, reviewed utilization, and reported KPIs.
§ Developed company resources such as guidelines for record-keeping and direct service schedule tracker to improve operational efficiency.
§ Completed initial assessments, re-assessments, and provided ongoing support to a caseload of clients averaging 25 billable hours/week.
§ Collaborated with regional leadership team to propose data collection and telehealth system enhancements.
§ Maintained ‘Note GOAT’ and ‘Behavior Plan Author’ status throughout employment showcasing consistent high-performance. BOSTON BEHAVIOR LEARNING CENTER
(Newton, MA) July 2020 – Oct 2022 Behavior Technician à Lead Registered Behavior Technician (April 2022)
§ Completed supervised fieldwork hours with a concentration in OBM.
§ Executed treatment integrity checks and implemented the PDC-HS to evaluate and streamline improvements in staff performance.
§ Maintained training on majority of clients to reduce company-initiated cancellations by 50%.
§ Proposed recommendations to enhance supervision standards and hiring practices within the organization to improve retention.
§ Developed pick-up/drop-off protocol to improve transition efficiency/billable hours and reduce risk.
§ Completed case review with BCBA regarding funder rejections and appeals.
§ Reviewed, organized, and updated RBT onboarding processes alongside the Director of Training and Professional Development.
§ Established objective performance standards by creating a session note rubric and developing task analysis for using Central Reach. ANALYTIX BUISNESS SOLUTIONS
(Woburn, MA) June 2015 – Jul 2019 Administrative Assistant
§ Supporting seamless operation management: tracked incoming deposits to company account, and managed accounts receivable and payable on behalf of clients.
§ Served as a liaison between clients and c-suite executives to handle requests and queries across both ends supporting seamless management.
§ Developed and updated company Standard Operating Procedures (SOP). Research
REGIS COLLEGE
(Weston, MA) Aug 2022
Capstone Research Defense Presentation & Manuscript Title: Utilization of the PDC-HS to Increase Contrived Mand Opportunities
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