Human Services Data Management

Joseph Mbu

Senior Enterprise Architect/Chief Data Officer with Direct report to CIO – Department of Human Services

Competencies

1.Communication

2.Business Acumen

3.Leadership

4.Project Management

5.Supervision

Results-based Orientation

6.Strategic Thinking

Technically Talented

MCS Technologies LLC, Clive, IA

February 2019 – Present

Leads an Enterprise Architecture (EA) practice within the Iowa Department of Human Services and serves as an advisor to the Health and Human Services (HHS) MMIS technology modernization project, driving cloud and data strategies to optimize performance and service delivery. MMIS Modernization technical assessment, developing comprehensive current-state analysis, future-state architecture vision, and implementation roadmap while managing technical team deliverables.

Key Responsibilities:

Provides thought leadership on data management strategy, architecture, data governance, and the implementation of cloud-based solutions on Azure and AWS.

Oversees a team of 5 Enterprise Architects, 2 Solution Architects, and 8 Data Analysts, driving comprehensive data analytics capabilities across the organization.

Develops IT strategies aligning with the Department’s mission, advocating for current and future initiatives.

Facilitates the development of Business, Information, Application, Security, and Technology strategies, employing TOGAF and Zachman frameworks.

Leads MMIS Modernization technical assessment,

Developed the architectural vision,

Analyzes mission drivers to identify deficiencies in the IT ecosystem and recommend solutions.

Conducted the comprehensive current-state analysis, future-state architecture vision, and implementation roadmap while managing technical team deliverables.

Leads the creation of reference architectures and taxonomies, synchronizing with Category Management.

Guide decision-making and strategy formulation across business units.

Specify data priorities and analytics to support the Department’s mission and operational efficiencies.

Achievements:

Established a governing data and information strategy, driving growth and informed business decisions.

Developed procedures for data management, ensuring compliance with CMS best practices and enhancing accessibility across divisions.

Mentored key personnel within the Data and Analytics department, fostering professional growth and readiness for future leadership roles.

Spearheaded modernization of technologies related to Medicaid, Medicare, and Child Welfare, addressing enterprise challenges and promoting digital transformation.

Utilizing the SAFE Methodology in the design and deployment of the Child Welfare CCWIZ Product.

Through strategic leadership, Joseph has positioned the HHS to navigate complex challenges and align data management practices with broader organizational goals.

Key Challenges:

Establishing a new team of architects and governance bodies (Architecture Review Board, Enterprise Security Review Committee, Technology Review Board).

Lead Enterprise Information Architect/ Chief Data Officer

PenFed Credit Union

Jul 2015 – Jan 2019

7930 Jones Branch Dr.

Mclean Virginia 22151

Joseph has served in a dual role as Chief Data Officer and Lead Enterprise Information Architect at PenFed, where he built an Enterprise Data Architectural Practice from the ground up, transforming the bank into a Tier-1 digital financial powerhouse with assets increasing from $25 billion to $35 billion. Reporting to the Executive Vice President of Technologies, he manages a team of five, focusing on strategy, governance, and aligning roadmaps with corporate goals. His leadership includes coordinating the deployment of Strategic Relationship Management, Information Architecture, and data governance programs.

Over the past two years, Joseph has spearheaded numerous initiatives, including proof-of-concept developments and managing architectural projects, such as the Managed Warehouse. He designed the Data Lake strategy, detailed architecture, and implementation roadmap, ensuring quality by conducting continuous architectural reviews. He enhances business efficiency by engaging stakeholders to define goals and strategies, executing project life cycles, and driving improvements across various functions including business intelligence, workflow optimization, and customer experience digitization. Joseph introduced Agile methodologies across solution delivery, architecture, budget management, and team building, ensuring alignment among business, change management, and technology stakeholders. His technical achievements include the design and implementation of PenFed's Enterprise Logical Data Warehouse using Denodo, facilitating advanced reporting through a comprehensive connectivity setup that integrates multiple data sources. He established data governance teams, developed master data governance workflows, and created solutions for data streaming and fraud detection using AWS technologies. Furthermore, Joseph implemented applications such as Dealer Connect and Procurement Management on the Salesforce platform, overseeing data access and management. He provides executive directions on enterprise-wide data standards. He collaborates with key stakeholders in IT, information security, and records management to ensure compliance with regulatory requirements and support operational capabilities. His strategic leadership continuously shapes PenFed’s data and Information Management.

Senior Enterprise Information and Data Architect

Navy Federal Credit Union

February 2012 – July 2015 – 3.5 years

Vienna Virginia

Joseph's responsibilities as a leader in data strategy and enterprise information architecture included a comprehensive range of initiatives to align technology with business objectives, particularly in Consumer Lending. He provided vision and leadership for developing and implementing the organization’s global information architecture and technology program.

In his role, Joseph led a 50-member matrixed team of Data Modelers, Engineers, and Data Architects, guiding the development of future Enterprise Data and Information Architectures, strategies, and roadmaps for implementing components of the Enterprise Reference Architecture. He established architectural principles, naming conventions, and modeling standards, while also conducting IT assessments and advisories. One of his key achievements was applying Enterprise Data Architecture practices that simplified operations and reduced costs by threefold. Additionally, he formulated data retention policies and provided technical leadership for logical and physical architecture modeling for both structured and unstructured data repositories. He actively aligned Information Architectures with business needs and strategic direction while defining and establishing an enterprise information model. Joseph also offered guidance on data quality methodologies and governance for the Enterprise Data Warehouse's development and management. He managed the migration process from current to future state architecture, synchronizing roadmaps with technology planning to promote efficiency and agility, especially leveraging tools like Teradata, Erwin, Visio, and PowerPoint. Furthermore, he developed information architecture to support mobile banking, promote information sharing, and drive collaboration and cloud technology initiatives. He also created a strategic roadmap focused on the life-cycle management of IT and information assets, guiding new initiatives with solution direction and technical governance. His leadership extended to translating business requirements into specific architectural designs for multi-domain Master Data Management (MDM) and Enterprise Data Warehouse implementations and defining the overall enterprise information strategy and related master plan.

President and Chief Enterprise Architect

MCS Technologies LLC

Operated the Technology training and consulting firm of over 40 top technology staff in Tyson’s Corner Virginia in the Information architecture Practice and competencies.

Training department of over 500 students and faculty from 1994 through 2011

Mar 2011 – Feb 2012- 1 year

United States Defense Medical logistics (DML) Enterprise at Ft. Detrick, Maryland

In his role, Joseph has been instrumental in applying the DODAF 2.0 framework across various initiatives, particularly within the Defense Medical Logistics (DML) organization.

His responsibilities include collaborating with stakeholders and subject matter experts to provide a unified data vision, strategic direction, and leadership necessary for the development and maintenance of enterprise-wide information technology architectures.

As a member of the data working group, Joseph plays a key role in formulating data architecture principles, implementing the enterprise data strategy, and crafting transformation plans that align with the broader strategic direction of the DML Enterprise. He actively identifies and defines the required data needs to support the organization’s processes by facilitating data discovery sessions (Joint Application Design Working Groups - JADWGs) with experts from various Operational Views (OV-6) processes. Joseph focuses on analyzing existing processes to identify and define supporting information objects (ARIS data clusters) that contribute to the design of the Defense Medical Logistics Business Data Model (DIV-1 level). He utilizes ARIS 7.2 and ERWIN to develop the comprehensive business data model at the DIV-2 level, ensuring alignment with enterprise standards. Additionally, he is responsible for creating the Enterprise Data Strategy Implementation Plan and plays an active role in various working groups to validate this plan before its publication. This includes defining requirements, guiding the execution of the enterprise data strategy, and establishing a robust data architecture for the DML enterprise. Furthermore, Joseph establishes information architectures designed to effectively support business operations and align with the enterprise's strategic vision. He is also involved in determining the need for and strategy behind the implementation of enterprise end-to-end metadata integration between upstream and downstream systems, crucial for maintaining coherent and efficient data flows across the organization.

Senior Solutions Architect

Bank of America

Jan 2010 – Sep 2011 – 2 years approx.

In his role as a senior-level consultant, Joseph provided invaluable advisory services to leadership on a range of complex applications, networks, security protocols, databases, and technologies across various organizational divisions. His expertise was critical in leading the strategy and resolution of intricate challenges, which demanded thorough evaluation and the provision of long-term, innovative solutions through advanced analytical thinking.

Joseph's ability to translate advanced technology experience into effective technical engineering solutions was essential in aligning initiatives with the organization’s strategic objectives. He offered vision and expertise that guided leaders in implementing significant business solutions that advanced the organization’s goals. One of his standout achievements was his pivotal role in designing the first Enterprise Risk Management Data Warehouse for the bank. Leading a team of 30 engineers, Joseph served as the Lead Architect and developed an End-To-End Data Integration solution utilizing technologies such as Talend, MetaCenter, and Netezza. His focus encompassed both high-level and detailed data integration, infrastructure, metadata, and data architectures. Joseph established architectural and development standards, ensured the effective installation of tools on both Linux and Windows platforms, and delivered a large-scale, enterprise-wide Customer Master Data Management (MDM) solution. His approach incorporated enterprise architecture methodologies along with IT governance principles, including ITIL and project management best practices, to guarantee effective software and hardware configuration management. Through his contributions, Joseph not only advanced data integration initiatives but also reinforced the organization’s overall architecture and governance frameworks, ensuring that all technology solutions were robust, scalable, and aligned with business objectives, using the Agile methodology.

Enterprise Architect Consultant

General Dynamics Information Technology

January 2008 – December 2009 – approximately 2 years.

Helped guide the Strategic Direction of its move into the design and implementation of Data warehousing as a service. Developed a multi-tenant data model to manage over 35 state and local government accounts of Information Technology services covering the HealthCare industry.

Chief Enterprise Architect

Public Company Accounting Oversight Board (PCAOB)

Nov 2004 – Dec 2008 - 4 yrs 2 mos.

Ashburn, Virginia

Reported to the Chief Information Officer.

Built the Enterprise Architecture Practice from the ground up, leveraging Zachman's framework and TOGAF ADM methodology.

Directed a team of 5 domain Architects (Business, Application, Data, Infrastructure, Security and Performance) and 10 developers, 3 DBAs and 2 data modelers.

Interfaced with C-level managers to understand business goals and formulate IT strategies and roadmaps for initiatives to align with their objectives.

Developed delivery methodologies, standards, policies and guidelines for solution implementation.

Developed the Enterprise Application and Data Reference architectures, developed standards for J2EE and .NET solutions development, data modeling and naming conventions for distributed and Mainframe applications.

Led innovative analyses of alternatives to drive critical decisions.

Led the team in development of an in-house strategic planning methodology.

During my tenure as the leader of the EA team, succeeded in implementing a service delivery and management practice through the adaptation of ITIL framework, a data governance practice and a multi-Domain master data management solution.

IT Strategist - Consultant

Department of Veterans Affairs

December 2007 – Nov 2008

Brought in to lead the Architecture and technology assessments of the department to transition to the new technologies to support a change in business direction.

Developed its strategic roadmap and implantation

Enterprise/Systems Architect

AOL Time Warner

December 2003 – 2005

Provided vision and mentorship in the development of an Enterprise Data Strategy practice.

Led the design of Enterprise Data model, Canonical Model for message exchange/Integration and led the design and implementation of AOL’s Enterprise Data warehouse and Member Master Data Management Projects.

Member of the Enterprise Evaluation and Technology Strategy Group in-charge of the project intake process.

Led Decision process through analysis of alternative options.

Implemented the AOL's first Neteeza platform.

Systems Architect

AOL-Time Warner

Mar 2004 – 2005 - 3yrs.

Led the team of 20 modelers, ETL developers and DBAs in the Architecture efforts for the development of AOL's First Enterprise Data Warehouse on Neteeza, Ab initio.

Developed the data standardization efforts across multiple business Units, Naming and modeling standards.

Lead the design of the logical and physical models using Erwin 5.6.

Developed a data quality and profiling methodology.

Developed initial load and subsequent batch job streams and job scheduling setup wit Ab-initio and Neteeza.

VP IT Operations

Federal Management Systems

January 2000 – Mar 2002

Led the design and development of the Immigration UFIS system to track all immigrant entry into the United States and the collection of Fees from all the airlines that transported immigrants.

Developed a customized immigrant application imaging and metadata storage, tracking, and analytics system. This system has stored and is managing over 10 million records of immigration information from 1990 to the present.

Enterprise Architect

User Technology Associates

April 1995 – December 1999 -4 years

Dual roles as a Program Manager and Solution Architect responsible for the redesign of the Consumer Expense and Price Index system for Bureau of Labor Statistics (BLS). Simultaneously managed three projects: survey redesign, Web development, and CPI data integration. The team comprised over 45 members utilizing the SAFE methodology.

Senior System Analyst/ Programmer

Ogden Government Services

Pentagon Navy, land and sea warfare systems (NAV-AIR)

Jan 1990 through 1994 - 4 years

Designed and developed the Tomahawk Cruise Missile system (PADS) at the NAV-AIR department of Defense (Pentagon).

Led the team of 15 programmers

Programmer Analyst

Volkswagen of America Inc.

Detroit Michigan

Jan 1986 through 1990

Programming responsibilities included application programming, database design for the logistics operations and decision support systems.

Community Experience

President of Geology-Club

Wayne State University – 1984 – 1986

President of Cameroon Students Association (CAMSA) - 1982 – 1990

Founding President of CPDM USA Section- Washington - 1992 through 2007

Section President of CPDM USA - 2007 – 2016

Professional Certifications& Associations

1.Certified Advanced ITIL service Design and Management

2.Certified Total Quality Management (TQM) Expert

3.Certified Enterprise Architect

4.Member of the Board of Directors Institute of Certification of Computer Professionals (ICCP) – 1990-1997

5.Member of Data Management and Administration (DAMA) – 1990- Present

EDUCATION

Bachelor of Science – Geology and Computer Sciences

Master of Business Administration Degree Courses 1986-1988

Licenses and Certifications

a)ITIL Intermediate Certificate in Service Strategy

AXELOS Global Best Practice

Issued Oct 2014

Credential ID GR751048732JM

b)ITIL Planning, Protection and Optimization

AXELOS Global Best Practice

Issued Oct 2014

c)ITIL Foundation

APMG International

Issued Aug 2012

Credential ID 023*****-**-Q4PJ

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