Office Assistant II Behavioral Health

Nadia Rojas

831-***-**** w **************@*****.***

w 202 Willow Drive Hollister, CA 95023

Looking for employment where I can continue to develop my skills and contribute to the growth of a company. An organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work Experience

Office Assistant II – San Benito County Behavioral Health, Hollister, CA 01/2024 – present

Answered phones in a timely manner and directed to appropriate person.

Answered voice messages and emails, following up on customer concerns or requests.

Assembled packets that included resources for clients.

Welcomed office visitors and alerted staff to arrivals of scheduled appointments.

Used critical thinking to break down problems, evaluate solutions and make decisions.

Verify insurance, distributing faxes and mail, collected payments for program housing, general office inventory, intake registrations, and calling to confirm appointments with acquired confirmations.

Scheduling appointments and reserving rooms for staff.

Attended staff meetings and recurring online training.

Caregiver – In Home Support Services, Hollister, CA 04/2023 – 01/2024

• Performed a multitude of assistance tasks for client, including cleaning, cooking, and grocery shopping.

•Managed clients medical schedule and transported them to all their medical appointments.

•Assisted client with daily activities such as bathing, feeding, and ensuring client was safe.

Crew Member – Elijah House Foundation, Prunedale, CA 11/2022 – 03/2023

•Familiar with Chapter 7 & 8 Caltrans Safety Protocols.

•Remove litter and debris from highways and freeways using a picker and other basic hand tools.

•Alert crew using a radio, air horns and other means to get them to safety, if needed.

•Work with crews in landscape maintenance activities such as trimming vegetations, edges, and plants in landscaped areas determined by the supervisor or lead worker.

Caregiver – In Home Support Services, Watsonville, CA 10/2019 – 06/2022

•Performed a multitude of assistance tasks for client, including cleaning, cooking, and grocery shopping.

•Managed clients medical schedule and transported them to all their medical appointments.

•Assisted client with daily activities such as bathing, feeding, and ensuring client was safe.

Food and Nutrition Assistance – Pajaro Valley Unified School District, Watsonville, CA 07/2018 – 10/2019

•Prepared meals daily according to written and oral instructions.

•Served breakfast, lunch and a la carte items.

•Always monitored food and equipment temperatures to ensure food safety.

•Received, stocked, and monitored incoming and outgoing inventory.

Education & Training

AA Business Management Heald College

Microsoft Office Word

Microsoft Office Excel

Customer Service

Scheduling Appointments

Mail Routing

Medical Coding Ceritficate

Contact this candidate