Azure Data North Carolina
Resume:
Femi Cole
*******@*****.***
Gastonia, North Carolina
Summary
A highly skilled IT professional with extensive experiences in engineering, using well- developed research, analytical network, and designing skills.
Troubleshooting and installing of CRS, ISR, GSR, ASR9000 and Nexus devices.
Engineering the configurations for the different branches, campus locations & Datacentre environment
Over 5 years of experience with Infoblox, DNS, DHCP server.
Hands-on experience with Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) to enable secure internet and internal application access.
Spearheaded successful Cloud migrations, orchestrating deployments on both AWS
Worked with both Azure and AWS Multi-Cloud did setup Azure Data Platforms using Azure Data Factory, Azure Databricks and Azure Data Lake Storage by setting up Self Hosted Integration Runtime and integrated with Snowflake SaaS Cloud Warehouse and Implemented AWS solutions like EC2, S3, IAM,
Elastic Load Balancer (ELB), EBS, EKS, Security groups, Auto scaling Group, CloudFront CDN, Route53 Route management using Cloud Formation
Experience in Migrating Java Tomcat containers from On-Prem to AWS
Utilized AWS API Gateway to create and manage APIs for Amazon services, enabling secure and scalable communication with external systems.
Administered and supported next-generation firewall technologies and intrusion prevention systems to enhance perimeter and internal security.
Utilized AWS Fargate as a serverless computer engine for ECS, allowing for the deployment of containers without managing underlying infrastructure.
Responsible for Check Point and Cisco ASA firewall administration across global networks.
Experience with configuring Nexus 2000 Fabric Extender (FEX) which acts as a remote line card (module) for the Nexus 5000
Experience in testing Cisco routers and switches in laboratory and deploy them on site production.
Worked on Load Balancer F5 LTM, GTM series like 6400, 6800, and 8800.
Knowledge in preparing Technical Documentation and presentations using Microsoft VISIO/Office.
Strong knowledge on Wireless Standards and Technologies, i.e. Ethernet, WAN, LAN, IEEE 802.11 (Wi-Fi). Very good knowledge on IEEE 802.15.1 (Bluetooth), IEEE 802.15.31a (UWB), IEEE 802.15.4 (ZigBee), Cognitive radio networks, Mesh networks, etc.
Created Zscaler policy rules for access control, bandwidth management, and threat prevention using cloud-based admin console.
Integrated and managed monitoring tools such as Spectrum, SolarWinds, and AppDynamics for real-time performance insights and alerting.
Experience with developing testing strategy, executing test cases and analysing of test reports.
Experienced with Amazon Web Services (AWS).
Highly enthusiastic, creative team player with project implementation, analytical, interpersonal and communication skills.
Design, Implement & troubleshooting of Juniper switches, routers and Firewalls Juniper: EX-2200, EX-4200, EX-4500, MX-480, M Series, SRX210, SRX240,DWDM,SONET.HVAC
Skills
ADSL,APN, Basic, BGP, C
Cable, Cisco Routers
Infoblox
CMS, CRT, Databases, DHCP
Direction, DNS
Edge, EIGRP, EDI
Zscaler
Ethernet, Firewalls
IMS, Internet Explorer, IP
ISDN
TCP/IP, IPv4
MS Access, Outlook Express
Works, Netcool
Enterprise, NAS, NFS
Network, OSPF
Protocols, PSTN
Research, RIP
Routers, Routing
SAN, Servers
Script, SS7
Supervision, Switches
Switch, System Administration
T1, TCP/IP, TDM
Technical Support, Telephone
Troubleshoot
VPN, VISIO, VOIP
Professional Experience
Spectrun Enterprise November-2023- June 2025
Network Operations Engineer
SPTools – Spectrum, Remedy, Service Now, Change Management, RCA Report preparation, Handling Incident, Knowledge Article Document preparation.
Cisco ACI – EPG, Bridge Domain, Contract, VPC, Software Upgrade, Replacement of Leaf, Spine, APIC Controller, VXLAN Configuration, Troubleshooting Knowledge
Nexus Infrastructure – Nexus 9K, Nexus 6K, Nexus 5K, Nexus 4K, Nexus Fabric extender Strong troubleshoot knowledge, Software Upgrade, Configuration Build, Port-Channel Configuration, VPC, VXLAN Concept, VLAN Design with redundancy, Single homes and Multi Homes setup.
Infoblox – Host Record, A Record, CNAME, Nodes, Naming Server, HA Redundancy, Alerts Monitoring
Server & Client SSL Certificate renewal, PCAP File, TCP Dump, Software Upgrade, Troubleshooting Knowledge
Implemented and managed network segmentation strategies using firewalls, VLANs, and private VLANs.
Troubleshooting knowledge on routing & switching – BGP, OSPF, EIGRP, switching protocol, B2B VPN, DMVPN, IP SLA, Dual router knowledge with redundancy by using Dynamic Protocol, BGP Route-map, Prefix-list, AS-Path
Catalyst – 9500/9300 Stack Switch – L2 Vlan, L3 Vlan, HSRP, Stack configuration, IP DHCP, Port-Channel Configuration
Troubleshooting Knowledge on Meraki Operations, Meta switch, RAD,ADVA, JUNIPER.
Troubleshooting Knowledge on Application Slowness issues, Application reachability issues, Understanding of Private & Public Subnets, Gateway.
Troubleshooting Knowledge & Handling the High priority bridge calls – P1, P2.
Duke Energy January 2022 - November 2022
NOC Engineer - Network Operation Engineer
Primary monitoring and escalation point for identification, troubleshooting and resolution of events affecting customer production environments.
Monitoring and escalation of critical application .
Generate and publish Application performance report
Configured and managed Next-Generation Firewalls (NGFW) from vendors such as Palo Alto, Fortinet, and Cisco Firepower, including rule creation, traffic inspection, and logging.
Provide notification to customers and the service teams for Severity 1 events.
Ownership of Severity Level 1 communications bridge handling the entire life cycle of the ticket to resolution.
Create, update and document system processes and tasks as required.
Deployed and supported Zscaler Internet Access (ZIA) to secure internet traffic via cloud-delivered SWG, SSL inspection, and URL filtering.
Created and optimized Access Control Lists (ACLs) and security policies to manage inter-zone and inter-VLAN traffic with enhanced logging and auditing.
Work closely with network engineers, systems administrators and software engineers regarding technology and hardware upgrades.
Atrium Health January 2021- January 2022
Network Engineer
Configure, troubleshoot,and install Liebert UPS and ATS
Install and maintain Client Battery systems
Configure and deploy monitoring solutions using different tools
Worked on Infoblox DHCP, IPAM and DNS solutions. Worked on SolarWinds for SNMP monitoring for Alert triggers, adding nodes, SNMP v3, Meraki, Frotinet,Cisco Unified communication Manager.
Hands on experience in installation & upgrade of monitoring components
Manage and support integrations with Service Now and Orchestration tools
Configured tunnels and APN links ATT and Verizon for the cellular communication.
Excellent understanding of monitoring and Event management work flow
Expertise with TCP/IP, routing protocols, NetFlow, access-control lists, firewalls, DNS,APN, VPN, IPSEC, AAA, and TACACS, vxLAN
Monitoring software’s like Spectrum and integration of network elements into AppDynamics
Implementation and Troubleshooting of, Multi-layer switches, ISR/ASR routers and wireless networks
Expertise in many of the following protocols and technologies:
STP, RSTP, TCP/IP, IP, 802.1d, 802.1x, 802.1q, DS1/3,IPSec, SNMP, DNS, DHCP
Knowledge of the major router and switching platforms.
LAN Switching – VLAN, VTP, STP, EtherChannel, CoS
WAN – MPLS, MPLS/VPN, MP-BGP
TCP/IP protocol suite, Quality of Service
Application protocols - HTTP, HTTPS, FTP, SMTP, SNMP, SSL etc.
Bluecross BlueShield Feb 2019- Nov 2020
Senior Network Engineer/ Admin
Administers use, capacity and performance of network systems. Focuses on both hardware and software aspects of network operations across multiple platforms. Works with end users and vendors to resolve network hardware/software issues.
Upgrades and configures network devices from multiple vendors. Maintains effective relationships with external suppliers to ensure appropriate levels of support. Schedules, plans, and performs system upgrades, including
Created Notifications module that resurfaces notification messages through APN’s from a database connected on a secure socket.
Creates and maintains process and procedure documentation. Provides feedback on commonly encountered problems and misunderstandings to enhance user documentation and/or training programs etc. Works with others to establish and improve processes and procedures.
F5 Big-IP configuration and troubleshooting experience.firewall experience, such as Cisco Nexus and Catalyst, and Palo Alto,Infoblox,Ise,Bluecoat,Solar Winds, 802.1x,Netscaler,Extrahop.
Prorizon Corporation Sep 2017-Dec 2018
Network Engineer
Manage and Troubleshoot Layer 2 and Layer 3 Datacentre (DC) network infrastructure
Manage and Troubleshoot switch network configured with MST, RPVST, Ether-channel, Dot1X etc
Troubleshoot and decommission switches,Also delete users in F5
Manage and Troubleshoot complex enterprise routing with MPLS, BGP, OSPF and QoS
Handle and troubleshoot Cisco NEXUS switches (5000, 7000, 6000, 9000 series) configured with VDC, VPC, FEX, Cisco ISE
Handle and Troubleshoot DC setup with VPN (DMVPN, L2L and AnyConnect) tunnels configured on Cisco Routers.
Comcast- NOC, Centennial, CO Oct 2014 – Sept 2017
Enterprise Network Engineer II/III
Cisco ASR 9K, 1K Nexus 9,7,5,3K, and IOS platform.
Data Centers and global infrastructure support.
Advanced routing and switching configuration and troubleshooting.
Enabled TACACS+ on Cisco devices for authentication, authorization and accounting (AAA).
Migration Network, Firewall and F5 Load Balancer infrastructure from one data-center to another data center.
Handling various trouble tickets, firewall rule changes, assisting other teams to bring the device to production, making DNS changes in InfoBlox and routing changes.
Responsible for procurement and installation of Hardware, network drives and other IT infrastructure. Documented the design, implementation and troubleshooting procedures with Method of Procedure (MOPS).
Experience with configuring Nexus 2000 Fabric Extender (FEX)which acts as a remote line card (module) for the Nexus 5000.
Responsible for turning up BGP peering and customer sessions, as well as debugging BGP routing problems and also manipulating BGP attribute.
Designed, validated and implemented LAN, WLAN & WAN solution to suite client’s needs.
Configured and designed LAN networks with Access layer switches such as Cisco 4510, 4948, 4507 switches.
Designed and configured the commands for QoS and Access Lists for Nexus 7K
Works with limited supervision and direction while executing associated functions and responsibilities.
Performs a variety of complex analytical duties, testing and evaluation of Comcast's network, products, and services including CRAN, CMTS, and the platform, Voice, and Data.
Works closely with engineering, vendors, and field to identify and drive improvements across the topology.
Directs third party agencies (i.e. AT&T, Verizon, Centurylink, Charter) while using internal resources to troubleshoot and resolve complex peer-to-peer problems focusing on rapid restoration.
Supports all of the XNOC tools and alarms; analyzes systems needs and determines prioritization of break/fix scenarios; implements code changes and suggests improvements.
Load balancer, firewalls, routers, CMTS, associated protocols, advanced troubleshooting, protocols, multicast and unicast, BGP, IP management, DNS, traffic management, and sparing. BVE, SIP, routing, Cedar Point, Cisco, IMS, SS7, carrier to carrier troubleshooting, etc. COMMERCIAL- Axerra, Ciena, Alcatel Lucent, Juniper, Layers 1, 2, 3, ENS, and associated services.
Run RFC2544 remote test on JDSU and Ciena.
Integra, Denver, CO Sep 2013 – Sep 2014
Network Engineer
Serving as primary technical support for Tier I and II customer repair issues.
Provides qualitative technical service assurance support to internal and external customers/ LEC Electronic trouble ticket entry and escalations.
De-provision and new service provisioning of Transport, Data, and Voice services.
Test and turn up core distribution and access level Cisco routers or switches.
Customer Premise Equipment Meta-switch - SIP/ISDN, SIP PRI, SIP POTS BBL and SIP Trunking Troubleshoot VPN, VLAN, Spanning Tree, Resilient Ethernet Protocol, VRF, MPLS, BGP, IP-Routing, VOIP T1 issues, installations of routers, switches, and CPE script, SBC and DMZ'S.
Responsible for Automate testing of hardware prototypes Cisco ASR 9000 series over temperature, voltage, and frequency margins to ensure the electrical design is robust prior to going to production builds.
Test/debug test scripts (UNIX) to fully-automate EDVT testing. Includes scripts to drive automation of environmental chambers, power supplies, power cycling boxes, and traffic generation equipment like IXIA and Spirent Traffic Generators DWDM, SONET.
Performed system level performance testing conducted (Diagnostics and Cisco IOS XR) on line cards used in the ASR (Aggregation Switching Routing) 9000 2nd Generation series Cisco Routers to detect component and design margin faults at extreme levels of operational temperature and supply voltage.
Configured the routers to run L2/L3 traffic on fully loaded chassis. Executed Power cycle test with board level diagnostic software to detect the faults in the UUT.
Automated the test procedure using TCL and Expect Scripting.
Debugging of line cards if a particular problem occurs by troubleshooting, inspecting the circuitry using standard test bench equipment including various oscilloscopes.
Experienced of working with Dynamical Fan Speed Algorithm (DFSA) for Cisco Systems.
Remotely programmed and upgraded the line cards for the other teams across the world using Telnet.
Experienced of working with Telecommunications Energy Efficiency Ratio (TEER) project for Cisco Systems. Experience with deploying Cisco 6509 VSS in the Server distribution and User Distribution layer
Redesigning the 5000 User large office location from the Access, Distribution, Core and WAN infrastructure.
Migration Network, Firewall and Load Balancer infrastructure from one data-centre to another data centre.
Responsible for procurement and installation of Hardware, network drives and other IT infrastructure. Documented the design, implementation and troubleshooting procedures with Method of Procedure (MOPS).
Experience with configuring Nexus 2000 Fabric Extender (FEX) which acts as a remote line card (module) for the Nexus 5000.
Responsible for turning up BGP peering and customer sessions, as well as debugging BGP routing problems and also manipulating BGP attribute.
Designed, validated and implemented LAN, WLAN & WAN solution to suite client’s needs.
Configured and designed LAN networks with Access layer switches such as Cisco 4510, 4948, 4507 switches.
Designed and configured the commands for QoS and Access Lists for Nexus 7K and 5K.
Reviewing, analysing, approving and executing all changes in the network. All Configurations of Cisco Routers and Switches.
Design OSPF Areas for reliable Access Distribution and for Core IP Routing.
Performed Troubleshooting and monitored routing protocols such RIP, OSPF, EIGRP & BGP.
Designing and Implementation of (LAN) VLANs, VTP, Spanning Tree (STP), Trunking (dot1q and ISL) and Ether channel.
CenturyLink, Monroe, LA Jan 2010 – Sep 2013
Support Analyst II
Troubleshoot ADSL connection from DSLAM to the CPE of the customers.
Configured Outlook Express, TCP/IP, DHCP, DNS and Internet Explorer connections.
Use and configured TCP/IP stacks, basic IP routing with assigned ADSL IP address. Work with BMC group. Conduct RFC test on the JDSU.
Responsible for Checkpoint firewall management and operations across our global networks.
Working with Checkpoint Support for resolving escalated issues.
Documented all the work done by using Visio, Excel & MS word
Experience in working with Nexus 7010, 5548, 5020, 2148, 2248 devices.
Experience in configuring Vdc, Fex pinning, Fex port-channel, Port-channel, Peer keep alive, Peer link. Experience in working and designing configurations for vPC, vPC domain, vPC peer-gateway, vPC peer-switch, auto-discovery, vPC single sided, vPC double sided, NX-OS, Vfr, Otv, fabric path.
Implementing and Maintaining Network Management tools (OPAS, Solar Winds, Cisco Works)
Conversions to BGP WAN routing. Which will be to convert WAN routing from OSPF to BGP (OSPF is used for local routing only) which involves new wan links.
Convert Branch WAN links from TDM circuits to MPLS and to convert encryption from IPSec/GRE to Get VPN.
NetApp Inc., Heathrow, FL Jan 2008 – Jan 2010
Technical Support Engineer (NOC)
Trained experienced Technical Engineer on Data ONTAP software, SAN/NAS, multi-protocol, high-availability, and storage system administration including NFS and CIFS.
Resolve Warranty, Top Enterprise and Support Edge- Premium customer problems via telephone WebEx or Auto support.
Research customer issues in a timely manner and follow up directly with recommendations and actions.
Troubleshoot NetApp filers and vaults via WebEx Network monitoring via Remedy and Netcool Create new knowledge-base articles.
Time Warner, Maitland, FL Oct 2002 – Jan 2008
Product Specialist II-Case Escalation
Configured OSPF, RIP and EIGP routing protocols
Troubleshoot MetroE, DHCP, TCP/IP, DNS,
Protocols: RIP, IGRP, EIGRP, OSPF, BGP, EPL, EVPL, ENS, EDI, Cloud Technology Handoff.
Management Systems-ICC, METAVIEW, IPDB, Ethring, Port Advance, NPAK, LSOA, Calix iMS, CMS, SAM, BroadSoft, SevOne. Redbacks, Ciena, Alcatel Lucent, Calix,AFC Tellab, Stinger.
Education
Lakes/sumter County College, Leedsburg, FL 1999
Associates degree in Accounting
Certification
CCNA Network, Windows Server 2003 CCNA,PCNSE Certification, preparing for CCNP
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