Medical Assistant Patient Care
Resume:
Sharmane Nelson
Laurel, MD
******.*********@*****.***
Objective
Organized and experienced medical assistant with 7+ years of patient care experience. Eager to continue providing excellent care to patients and assist physicians in delivering top-notch health care. Previous management experience has aided me in continuously managing time and prioritizing tasks. Interested in learning more of the Administrative side of the medical field.
Qualifications/Skills
● Certified member of American Medical Technologist as a Registered Medical Assistant
● BLS (CPR and AED) certified.
● Extensive experience on HIPAA and its implications on patient confidentiality in all aspects of healthcare.
● Trained and operated on Epic EHR software.
● Self-management capability in healthcare and retail.
● Able to manage small teams and delegate tasks to create an efficient work environment.
● Completed quality and safety checks on medical instrumentation in a large primary care office. Experience
Lead Medical Assistant/SPD
AA Urology April 2023 - Current
● Assist provider with procedures (Cystoscopies, Vasectomies, Prostate Biopsies).
● Train and guide clinical staff with procedures.
● Insertion and removal or catheters.
● Cross train for other Positions (SPD).
● Collect, label laboratory specimens, and maintain laboratory logs.
● Cross train for other Positions (SPD).
● Adheres to OSHA/HIPPA/CLIA compliance.
● Helps keep the clinic stock with all supplies needed for daily duties and procedures. Certified Medical Assistant/Medical Office Assistant R80LLC/Persona Doctors February 2021-April 2023
● Greet and assist customers in the office and by phone.
● Scheduling patients, bill and adjust patient accounts.
● Perform phlebotomy, EKG’s, vitals, and give injections.
● Send appropriate correspondence to the patients. MD Licensed Pharmacy Technician
CVS Pharmacy January 2021-Dec 2022
● Greet customers and answer customers’ questions.
● Receive prescriptions and check their validity.
● Process prescriptions electronically and make sure all information is complete and accurate.
● Sort, stock, label medication and work on inventory.
● Record keeping as assigned.
● Comply with all security measures and quality standards. Patient Care Technician/Medical Assistant
Righttime Medical Care/Ultimate Staffing June 2020- November 2020
● Proficient in phlebotomy, performed EKG’s, POC testing, vitals, visual acuity, and other competencies.
● Performed wound care such as, splinting, DME application, crutch walking/fitting, suture/staple removal.
● Ensured rooms are stocked with medical supplies and are always cleaned.
● Managed high patient flow.
Medical Assistant
Quadrant Inc. February 2020 – March 2020
● Great patients by phone and in person.
● Assist patients during pre & post operation.
● Assist with triage, vitals, input patient information into the computer system.
● Clerical work(filing).
Registered Medical Assistant
Johns Hopkins Community Physicians Care March 2018- December 2019
● Documented patient information, including examinations, treatment plans, and test results, in the Epic EHR system.
● Ensured patient satisfaction and quality healthcare by reviewing prescriptions and refill requests, completing prior authorizations as indicated by the provider, and completing patient health requests.
● Effectively triaged patients and referred them to the appropriate healthcare professional based on their needs.
● Performed pre-examination screenings on approximately 20 patients a day: blood pressure, weight, temperature, respiration, and pulse measurements.
● Protected patient and provider by creating a safe and secure environment by being a chaperone in the examination room with certain patient procedures.
● Perfected medical techniques and procedures by performing EKG testing, administering injectable medication, performing capillary punctures, and completing POCT in office on a daily basis.
● Assessed medical supplies and examination rooms to ensure they are always stocked and clean.
● Performed quality control checks of POCT kits and instruments.
● Trained and supervised new medical assistants and medical assisting students on utilizing proper and safe medical techniques, navigating the EHR system, and providing excellent customer service. Medical Assistant/Medical Office Assistant
1st Medical of Annapolis September 2017- February 2018
● Ensured client loyalty and happiness when greeting them in person or on the telephone.
● Navigated the EMR system to schedule appointments, check patients in and out, collect payments, verify insurance, and complete end of the day reports.
● Performed pre-examination screenings: obtained patient vitals and captured their medical history and chief complaint while maintaining patient confidentiality.
● Performed venipuncture and other specimen collection for testing as ordered by the provider.
● Administered injectable medication to pediatric, adult, and geriatric patients. Assistant Manager
Payless Shoes, Greenbelt/ Silver Springs, MD October 2014 – July 2016
• Managed a team and provided in-store training, assisted with recruitment, motivational sessions, coaching, development, disciplinary & performance appraisals.
• Implemented store layout, visual merchandising, stock & fixture positioning according to brand guidelines in order to increase and maintain sales.
• Managed stock replenishment, set-up product launches and promotions.
• Ensured full compliance with administrative and procedural policies according to the company guidelines.
• Maximized sales and ensured the prioritization of customer focus at all times.
• Performed weekly and daily analysis of reports and implemented action plans where necessary.
• Delegated specific tasks to associates in the absence of the store manager. Education
● Brightwood College, Beltsville, MD
o 2017 Medical Assistant Diploma
Relevant Courses:
EKG, Medical terminology, Medical Law & Ethics, Medent & Lytec software, CPT & ICD-9 Codes (Medical coding), Administrative Medical Assisting I & II, Clinical medical assisting.
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