Amit Mahendrakumar
Gupta
Limassol, **** Cyprus
****************@*****.***
WWW: Bold Profile
SOLUTION ARCHITECT @AMDOCS
PROFESSIONAL SUMMARY
With over 20 years of experience in IT, my focus is on Solution Architecture, Cloud Computing, and AI/ML. I have a proven track record of designing and implementing scalable, cost-effective solutions with a remarkable 98% project delivery success rate. My expertise includes AI/ML algorithms, ETL/ELT, Data Analytics, Business Intelligence, and Large Language Models (LLMs). I am proficient in AWS, Azure, and Google Cloud Platform (GCP), including the deployment and management of AI/ML models. Additionally, I excel in Retrieval-Augmented Generation (RAG), vector databases, embedding techniques, and Agent-Based Design. I have a strong ability to integrate third-party APIs, automate workflows, and optimize cloud infrastructure. I hold certifications in AWS Solutions Architect, Azure, and Oracle OCI GenAI Suite. Furthermore, I effectively present complex technical concepts to both technical and executive audiences with my excellent communication skills.
WORK HISTORY
Amdocs - Solution Architect
Limassol, Limassol District
10/2022 - Current
WEBSITES,
PORTFOLIOS, PROFILES
● https://www.linkedin.com/in/amit-
gupta1979
● https://github.com/amitgu
pta2005
SKILLS
C#
ASP.NET Core
Python
JavaScript
Azure OpenAI
Generative AI
AWS Bedrock
RAG
● Automated Audio/Video Transcription workflows using OpenAI Whisper API, saving 80% manual effort
● Designed and implemented Generative AI (GenAI) solutions using OpenAI Whisper, GitHub CoPilotX, and Jetbrains AI Assistant, improving developer productivity by 75%
● Led the development of an Asset State Readiness Chat Bot using RAG, AWS Bedrock Agent Action Group and Anthropic Claud3 Model for prompt responses
● Migrated 20+ applications to the cloud, reducing deployment time by 75% and improving system performance
● Enhanced cloud security compliance by 100%, achieving near-zero security issues
● Developed cloud automation scripts, reducing manual workloads by 29% and increasing system reliability by 10+ basis points
● Conducted architectural reviews, improving system performance by 30%
● Reduced unnecessary IT expenditure by 25% through diligent cloud cost monitoring
● Improved solution efficiency by designing and implementing scalable architectures for enterprise clients.
Prompt Engineering
Agent-Based Architecture
AWS
Azure
Terraform
Kubernetes
Jenkins
Git
Jira
Azure DevOps
Citius Tech - Senior Technical Specialist
Navi Mumbai
11/2019 - 10/2022
Microservices
REST API's
● Built a Chatbot using Azure OpenAI and RAG Framework, improving response time to known issues by 40%
● Collaborated with the Cloud CoE team to define Cloud Enterprise Roadmap, CI/CD frameworks, and best practices for cost management and security
● Reengineered IT infrastructure to adopt microservices, increasing code efficiency by 50%
● Modernized Aging and Disability Case Management tools, increasing customer satisfaction by 95%
● Implemented distributed caching using Azure Cache for Redis, improving performance efficiency by 30%
● Designed GraphQL APIs using AWS AppSync and Amplify, improving backend performance by 25%
● Spearheaded large-scale cloud transitions, increasing application performance by 70%
● Led a team of 10 in enforcing cloud infrastructure strategies, improving adaptability to unforeseen tech expansions by 50% Event Driven Architecture
CQRS
DDD
NIST
ISO27001
GDPR
HIPAA
Firewalls
VPN's
IDS/IPS
SQL Server
Mastek - Associate Solution Architect
Leeds, UK
01/2015 - 06/2019
ORACLE
Redis
● Delivered a £5 million project of significant commercial importance, ensuring robust technical solutions
● Automated manual processes using Selenium (C), saving time and resources for business users
● Mentored new team members, providing guidance and support to improve team productivity
DynamoDB
MySQL
PostgreSQL
Software development lifecycle
TCS - Assistant Consultant
Mumbai
09/2011 - 01/2015
Cloud computing expertise
API design and management
● Designed and developed enterprise-level applications using ASP.NET MVC, jQuery, and WCF
● Mentored junior developers, ensuring adherence to design and coding standards
● Conducted unit testing and participated in architectural discussions Performance optimization
Microservices architecture
DevOps implementation
NSEIT - System Analyst
Mumbai
09/2010 - 08/2011
Serverless architecture
Containerization technologies
● Provided technical support for end-users, resolving issues promptly and effectively.
● Developed detailed technical documentation to facilitate knowledge sharing among team members and aid in future troubleshooting efforts.
● Enhanced collaboration between IT teams by standardizing communication protocols around system requirements, project progress updates, and change management processes. Security and compliance
Systems design
Data integration strategies
Enterprise architecture design
● Assessed business requirements to create focused solutions. Identity provisioning
Zensar Technologies - Senior Consultant
Navi Mumbai
06/2007 - 05/2010
Artificial intelligence implementation
Application modernization
● Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
● Prioritized projects and project tasks depending upon key milestones and deadline dates.
● Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
● Collaborated with internal teams to develop customized solutions that addressed unique client needs.
Hexaware Technologies - Software Developer
Navi Mumbai
07/2006 - 05/2007
● Improved software efficiency by troubleshooting and resolving coding issues.
● Saved time and resources by identifying and fixing bugs before product deployment.
● Updated old code bases to modern development standards, improving functionality.
● Contributed to a positive team environment through effective communication, problem-solving, and collaboration skills. Siemens Information Systems - Senior System Engineer Bangalore
08/2005 - 06/2006
● Reduced downtime for critical systems by proactively identifying potential issues and conducting preventative maintenance.
● Identified software issues and handled troubleshooting to resolve quickly.
● Mentored junior engineers, fostering a culture of continuous learning and professional growth within the team.
● Managed large-scale projects, ensuring timely completion within budgetary constraints while maintaining quality standards. Financial Technologies & Management - Software Developer Mumbai
02/2004 - 08/2005
● Developed software for desktop and mobile operating systems.
● Developed customized software solutions for diverse clients, resulting in increased satisfaction and repeat business. Migration strategies
EDUCATION
05/2003
IET DAVV
India, India
Bachelor of Engineering: Electronics
and Instrumentation
01/2004
CDAC MET
India, India
Postgraduate Diploma in
Advanced Computing: Advanced
Computing
CERTIFICATIONS
AWS Certified Solutions Architect,
https://www.certmetrics.com/amazo
n/public/transcript.aspx?
transcript=1LYVG9XC1JF4Q19Y
Azure Certification,
https://www.certmetrics.com/amazo
n/public/transcript.aspx?
transcript=88GMJVSKK1E418CR
Oracle OCI GenAI Suite Certification,
https://catalog-
education.oracle.com/pls/certview/sh
arebadge?
id=9AEF3BF6165AAA79D38E330BD04
C87C2A09ABBBB18C1A7102D2313E1
CB31FEF6
LANGUAGES
Hindi Native language
English C2
Proficient