Sales Consultant Customer Support
Resume:
CARL JOHNSON
Sales Consultant
Forney, Texas, United States
*********@*****.***
SUMMARY OF
QUALIFICATIONS Sales Management leader with 23 years’ experience driving strategic growth, managing sales for major corporations by providing integrated marketing, customer support and solutions across various industries such as Lawncare, energy, water, electric, and telecommunications to name a few. A sales expert that has proven success closing unique and complex multi-million-dollar agreements to C-Level executives, exceeding sales quotas with achievements greater than 140%. Experience prospecting and generating new business in under-performing territories with business and residential clients, communicating and building relationships across all organizational levels. Ability to do a one call close, averaging 3 out of 5. Quick study, with a refined business acumen, ready to put ideas and concepts into application.
WORK
EXPERIENCE Sales Manager – February 2018 – Present
Gecko Green - Irving, Texas
● Acquire new and existing accounts within an assigned service area.
● Provide excellent customer service, ensuring customer satisfaction levels were consistently above 95% by discussing needs, answering questions, educating, and identifying solutions within current product and service offerings.
● Mentor and provide leadership to peers by training on sales strategies, account retention, and planning.
Account Executive – May 2017 – February 2018
DS Water - Grand Prairie, Texas
● Managed selling territories throughout Southwestern Texas to achieve maximum production and profit goals for small to mid-size businesses.
● Monitored, tracked, and evaluated sales data to ensure the satisfaction of sales objectives.
● Spearheaded team meetings and ran sales blitz operations for the west division.
● Provided delivery excellence and increased sales to 900+ commercial and residential customers.
● Responsible for updating and maintaining route books, increasing customer base, introducing new products, selling existing products.
● Responsible for updating and maintaining route books, increasing customer base, introducing new products, selling existing products. Lead team of 6 delivery drivers, allocating workloads and overseeing service.
Sales Consultant – April 2016 - May 2017
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CARL JOHNSON
Sales Consultant
Forney, Texas, United States
*********@*****.***
Power Mark Resource - Dallas, Texas
● Developed prospects and new clients while managing existing relationships.
● Proactive with monitoring gross margin sales objections with existing account relationships, ensuring relationships are strengthened with key decision makers and influencers.
● Analyzed energy resource needs, offered solutions, and closed 50 fortune 1000 accounts.
● Stayed informed on all new developments in the energy industry which can be utilized with sales, consistently building, and maintaining a robust network of business leads within the industry.
● Created and conducts proposal presentations for all customer/items, conducting regular business reviews and providing monthly forecast updates as needed for corporate planning. Energy Consultant – June 2014 – April 2016
IGS Energy The Power of Tomorrow – Dallas, Texas
● Responsible for outside Energy sales along with Warranty protection plans for businesses and Residential customer, closing large users more than $75,000 in margin.
● Increased sales by 25% and brought in over 80 mega wats of brand-new business. Sales Representative – April 2013 – June 2014
Sherwin Williams Paint Store – Tyler, Texas
● Responsible for building successful working relationships with companies, as well as an emerging residential and business market.
● Maintained a strong knowledge of company products pricing plans promotions and service. Collect revenues and adjust customer accounts. Sales/Account Manager – March 2011 – March 2013
Nestle Water – Dallas, Texas
● Responsible for building successful working relationship with major National Accounts.
● Developed and implemented business strategy plans with partners, working closely with the main water customers in the U.S.
● Built strong relationships with C-Level Executives decision makers with ongoing lead nurturing until they became qualified sales opportunity to close revenue.
● Within the on-premise accounts, identify key sales opportunities, develop and execute strategic business plan and involved my accounts in launching of new products.
● Managed a database of 800 existing customers throughout the southwest and Texas. Education _
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CARL JOHNSON
Sales Consultant
Forney, Texas, United States
*********@*****.***
1991-1992
Electronic Engineering
DeVry Institute of Technology
Irving, Texas
Skills _
Sales Customer Relations Corporate Planning Forecasting Pricing Painting (Facilities and Maintenance) Business Plan Business Strategy Billing Team Player Customer Satisfaction OSHA Budgeting Business-to-Business (B2B) Customer Support/Service Marketing Microsoft Office Suite Mortgage Negotiation Skills Prospecting Sales Management Telecommunications Business Development Gross Margin Network Administration/Management Proposal Writing Territory Management Revenue Growth Sales Operations Team Lead/Manager Delivery Driving Energy Consulting Field Sales Product Pricing Promotional Programs C-Level Executives Strategic Planning National Sales Major Accounts Customer Relationship Management (CRM) Sales Closing Skills Product/Service Launch Problem Solving Skills Performance Analysis Data Analysis Time Management RFP Response Customer Service Exceed Sales Quota Business Growth Business Acumen
References Available Upon Request
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CARL JOHNSON
Sales Consultant
Forney, Texas, United States
*********@*****.***
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