Office Manager, Volunteer

Heather Dunaway

*** ** *** **, *****, OK ***** 405-***-**** ***********@***.***

Professional Summary

Detail-oriented administrative professional with experience in managing invoicing processes, recording payments, and resolving outstanding accounts through effective troubleshooting and claims initiation. Skilled in maintaining clear, professional communication with internal teams and external clients to ensure timely and accurate financial transactions. Adept at handling multiple responsibilities while supporting efficient office operations.

Skills

• Detail oriented

• Communication and troubleshooting

• Organizing and planning events

Professional Experience

Office Manager

Aiken’s Lawn Care, Choctaw, OK

Aug. 2016 – June 2025

• Track work orders and progress

• Send quotes for requested jobs- landscaping and light maintenance

• Send invoices and record payments

Collections Team Leader

TBS Factoring Service, Oklahoma City, OK

Dec. 2010 – Nov. 2016

• Troubleshoot and research unpaid invoices

• Train new employees and assign accounts

• Frequently attend department meetings and leadership training courses Volunteer Experience

Vice President

Friends of Nicoma Park– Nicoma Park, OK

June 2022 – present

Experienced in nonprofit outreach with a focus on raising awareness through targeted social media campaigns, planning and coordinating community events, and building partnerships with local businesses to support organizational goals.

Contact this candidate