Customer Service Accounts Payable

Shanna Head

*** **** ** *, ********, United States, 83501

817-***-****

**************@*****.***

Professional summary

Operations & Maintenance Supervisor with a proven track record in optimizing office operations, enhancing HR support, and streamlining inventory management to boost productivity and efficiency. Proficient in customer service and adept in Microsoft Office, Excel, and SAP, focusing on delivering precise and timely results. Committed to minimizing equipment downtime and elevating staff morale through strategic maintenance and HR initiatives.

Employment history

Central Transport Operations & Maintenance Supervisor Fort Worth, TX

Mar 2025

• Oversee office operations, boosting HR and dispatch efficiency.

• Enhance inventory processes, improving maintenance outcomes.

• Coordinate HR tasks, elevating staff productivity and morale.

• Streamline dispatch, ensuring timely deliveries.

• Implement maintenance strategies, reducing equipment downtime.

Suburban Propane CSA Fort Worth, TX

• Manage customer accounts and delivery schedules, ensuring timely service and satisfaction.

• Handle accounting tasks using Excel, Microsoft Office, and SAP for efficient operations.

• Completed ECE training, enhancing customer service skills and operational knowledge.

• Proficiently use ADDS to streamline customer service processes and improve accuracy.

TANDY LEATHER Accounts Payable Clerk Fort Worth, TX

• Managed global accounts payable for Tandy Leather HQ, ensuring timely invoice processing.

• Processed international and domestic invoices, optimizing logistics and expense reporting.

• Utilized MAS, Microsoft Excel, and Office for efficient financial operations.

• Resolved payment discrepancies, enhancing vendor relationships.

• Contributed to streamlined financial processes, achieving measurable efficiency improvements.

Walmart Cash Office Associate Sweetwater, TX

• Processed third-party checks, ensuring accuracy and timely deposits.

• Performed monthly reserve transfers, maintaining financial integrity.

• Balanced batch summary reports, facilitating accurate approvals.

• Reviewed and reconciled month-end balance sheets, resolving discrepancies.

Education

Rogue Community College, Grants Pass, OR 2 Year Certificate in Business

Skills

Data Entry (Skillful)

Customer Service (Experienced)

Diesel Engine Repair

Excel (Skillful)

Human Resources (Skillful)

Communication Skills (Skillful)

Air Brake

Micr

MAS 90

Microsoft Excel

Czar

Automotive Diagnostics

Project Management

Microsoft Office

Accounts Payable

Account Reconciliation

Logistics

Operation

Quickbooks

Troubleshooting

SAP

ADDS

Contact this candidate