Business Analyst Accounts Payable

Stephen J. LaGreca

* ******* **, *** *****, NY **746

*****.******@*******.*** 516-***-****

EDUCATION

Boston College Carroll School of Management Chestnut Hill, MA August 2022

Bachelor of Science, Major in Management, Concentration in Finance, Minor in Applied Psychology

EXPERIENCE

Time Source Jewelers Huntington NY Associate June 2025-Present

Delivered personalized service by building long-term customer relationships, guiding clients through the selection, customization, and repair process with professionalism and care.

Assisted clients in making meaningful purchases by educating them on gemstones, precious metals, and design options tailored to their preferences and budget.

Provided expert jewelry repair, cleaning, and maintenance services while explaining processes to customers in clear and approachable language.

Maintained a reputation for trust and reliability, often working with repeat and referral clients due to strong relationship-building and attention to detail.

CH Robinson. Garden City. NY Associate Business Analyst June 2024- February 2025

Communicated shipment updates proactively and accurately ensuring the customer a centric approach

Analyzed customer inquiries and provided quality, timely insights and updates to customers while proactively identifying opportunities to improve operational efficiency. This included coordinating tasks on the shipments to meet all customer SOP requirements: booking approvals, processing pre-alerts, governmental filings, executing delivery, while ensuring proper invoicing

Responded to customers with a sense of urgency to provide an excellent customer experience

Leveraged C.H. Robinson's global technology platform, Navisphere, to generate reports, analyze load data and exceed customer expectations

BMW Brooklyn Brooklyn, NY Dealership Associate September 2021–June 2024

Assist department heads in all areas of dealership on a rotation basis: Finance, Sales and Service departments

Finance responsibilities included accounts payable / receivables, payroll records, accruals

CreditSights Inc. (Now under Fitch Ratings) New York City, NY Credit Sales Intern May 2021–August 2021

Served as a Credit Sales Analyst as part of the company’s summer internship program.

Engaged in credit market research which included daily organized meetings with team leads, weekly article publishing, independent credit research for specific companies, and organizing and plotting specific data within Microsoft Excel from conducted research.

Worked with individual teams on a two-week rotation including Large Asset Management, Buyside Insurance, and New Business and Client Relations.

Along with engaging in client calls and research, we received training for using programs like Bloomberg, SAP, Compass, Zoominfo, SalesForce, Hubspot, and Qlik Sense data analytics.

CERTIFICATIONS

Securities Industry Essentials (SIE)

LinkedIn Learning: Excel Power Query (Get and Transform), PivotTable Tips, Essential Training (Office 2021/LTSC), and Advanced Formulas and Functions

ACTIVITIES

Fitnation BC/BRIDGE Chestnut Hill, Massachusetts Treasurer September 2018 – 2022

●As an organization, we have partnered with other youth programs like the YMCA to set up activities that promote fitness and team bonding.

●I continued to manage the financials of the organization ranging from transportation expenses to costs for equipment.

Cooley's Anemia Long Island, NewYork Advocate January 2004 – Present

● Have helped to raise funds and awareness for a charity of personal significance and fulfillment

SKILLS & INTERESTS

●Technical: Business Development · Business Analysis · Business Intelligence (BI) · Business Strategy · Microsoft Excel · SAP Products · Tableau · Pivot Tables · Compass · Sales Nav · SharePoint · SharePoint Server · SAP BusinessObjects · Business Objects Data Integrator · SAP Data Services · OneSource

●Languages: English (Fluent) Spanish (Conversational)

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