Customer Service Data Entry
Resume:
LAURIE SHERROD
Contact
Email:
************@*****.***
Phone:
Address:
Dothan, AL, 36301
Professional Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Experience
Floater, Child Care Provider, Supervisor
L&J Noah's Ark Daycare, DothanDec 2009 - Present
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
Completed general labor tasks such as loading and unloading materials, cleaning up job sites, and operating heavy machinery
Skilled at working independently and collaboratively in a team environment
Proven ability to develop and implement creative solutions to complex problems.
Bank Teller
Army Aviation Federal Credit Union, DothanJan 2006 - Present
Reconciled cash drawer and resolved discrepancies
Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers
Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service
Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Reservations
Courtyard Marriott, DothanMay 2005 - Present
Handled reservations and answered questions from interested patrons for busy [Number]-room hotel
Worked closely with front desk to achieve full occupancy of property
Informed clients of essential travel information, such as travel times, transportation connections, medical, and visa requirements to facilitate quality service.
Assistant to the Secretary
Legistic, Los Angeles, Ca / Jan 2019 - Jul 2021
I type out what ever that person needs are, I also have done secretarial work for this person, and I also notate in different meetings they attend to. And I answered the phone and schedule meetings with different people that's in the business.
Worked with coworkers to complete tasks.
Answered incoming calls promptly and professionally, routing messages as needed.
Greeted visitors warmly upon arrival at the office; provided friendly customer service.
Performed data entry and generated reports.
Performed data entry tasks accurately with a high level of speed and accuracy.
Developed and maintained effective working relationships with clients, vendors, and staff.
Maintained organized calendar of important meetings and events.
Developed and implemented efficient filing systems to organize documents for easy retrieval.
Composed professional correspondence such as letters, memos, emails.
Facilitated requests by answering or referring customer inquiries in person or on telephone.
Scanned documents into electronic format for storage in databases or other applications.
Maintained office supplies inventory by checking stock and placing orders.
Drafted, proofread, and edited confidential correspondence and documents.
Covered for receptionist and administrative team members by answering telephone and distributing mail.
Processed documents and materials, disseminating information in compliance with administrative guidelines.
Processed incoming mail on a daily basis; distributed accordingly or responded as appropriate.
Reviewed and submitted expense reports for processing.
Assisted with onboarding new hires by providing orientation materials and scheduling training sessions.
Attended educational workshops and read secretarial publications to enhance technical knowledge.
Edited drafts of written materials prior to publication ensuring accuracy of content.
Answered telephones to give information to callers, take messages, or transfer calls.
Education
Pearson
Dothan, Al
CDA
Child care(May 2024)
Waldorf University
Forest City, IL
Bachelor of Arts
Psychology(Jan 2003)
Skills
Disciplinary Enforcement
Daycare Management
Schedule Creation
Behavior Redirection
Meal Organizing
Problem-Solving Techniques
Vacuuming and Sweeping
Experiential Learning
Care Planning
Childcare Expertise
Daily Logs
Accurate Recordkeeping
Develop Lesson Plans
Certifications
Cda
Contact this candidate