Human Resource Employee Relations
Resume:
PAULA K. HOPKINS
CONTACT
DETAILS
********.**@*****.***
SKILLS
Great Communication
Computer Proficient
Creative Problem-Solving
Adaptability
Active Listening
Critical Thinking
Benefits
Payroll
Recruitment
Customer Focused
FOUNDATION & OBJECTIVE SUMMARY
Seasoned Human Resource Professional with executive level support and leadership skills, experienced in a variety of business modalities. Driven by a passion for organizational and operational excellence. In pursuit of a career Human Resource position that offers opportunity for collaboration with a team that is committed to providing internal and external value to the world, our community, the organization, and its customers.
EMPLOYMENT HISTORY
Human Resource Assistant @ BD Becton & Dickinson through ALOIS Solutions 2024-2025
Responsible for various human resource administrative task including confidentially maintaining records, assist with recruitment, employee payroll, support HR management team with implementation of policies and procedures, assist with onboarding and employee training and development, employee relations and retention, as well as compliance and legal requirements. Tracked employee hours via timesheets for daily reporting, Over saw company rewards for employees. Human Resource Assistant @ First Student through Aquarius Staffing 2022 - 2022
Responsible for various human resource administrative task including confidentially maintaining records, assist with recruitment, employee payroll, support HR management team with implementation of policies and procedures, assist with onboarding and employee training and development, employee relations and retention, as well as compliance and legal requirements. Commercial Escrow Assistant @ First American Title National Commercial Services 2021 - 2022
Performs a wide range of administrative duties to gather information and assist in the escrow process; including opening orders, inputting closing statement information, preparing documents for closing and handling the complete disbursement and follow up of all escrow transactions. Communicate requirements and other information to clients, interprets various agreements as they relate to closing and prepare all documents required for transactions.
Constituent Services Coordinator/Payment Analyst@ State of Indiana 2009 -2019
Worked at the state level in several roles to manage the quality assurance program, including on-site evaluations, internal audits and customer surveys. Post escrow, homeowner association, property taxes and home insurance payments. Review and or revise payment process in area of responsibility to ensure compliance of operations, regulations, policies, plans and procedures. Maintain open communication with the Governor and Lt. Governor’s office regarding constituents with complaints on foreclosure prevention. Assist legal team with fraud cases. Data Entry on spreadsheets, documents and databases, process emergency shelter claims, assist with copy room tasks including proofing documents and distribution of mail. Administrative support including reception duties, communications, and correspondence.
Independent Senor Sales Consultant @ Mary Kay Cosmetics Inc. 1998 – Current
Operate as a self-employed independent salesperson of the Mary Kay Cosmetic Line. Responsible for all levels of operation including purchasing, advertising, marketing, customer retention, problem – resolution, financial planning, and accounting. Responsible for Development and training.
Human Resource Manager @ Professional Data Dimensions 1992 - 2005
Responsible for coordinating all administrative activities related to personnel including developing recruitment strategies, implementing systems for managing staff, benefits, payroll, employee relations and behavioral management. EDUCATION
Continuing Education – Business Management & HR Management Ivy Tech Community College
1990 - 1992
High School Graduate from Emmerich Manual High School Indianapolis, Indiana
1986
Contact this candidate