Theresa Ramirez
Port Huron, MI *****
*****************@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service
ADVANCED CUSTOMER SERVICES - Port Huron, MI
Present
Answered phone calls, assisted customers with billing questions and services. Sold service warranty's. Event Coordinator / Office Manager
Black River Country Club - Port Huron, MI
January 2009 to July 2017
MI)
Last position held was Event Coordinator and Office Manager. Server
Bartender
Assisted guests from beginning to end, with planning their events. From decorating packages, setting up rooms, to food packages.
Communicated with various vendors on a daily basis Answered phones, as well as emails, and assisted guests with any questions they had about events, golf, or our
restaurant.
Prepared payroll every two weeks
Trained new employees with each position including with POS system Input new employees into system and familiar with all tax requirements Scheduling
Marketing, updating our website, updating our Facebook and sending mass email's Familiar with Word Document and Excel
Handling daily cash drop
Ordered Liquor and kept track of inventory
Assembly/ Back up line Leader/ Quality
Collins & Aikman / Mayco - Port Huron, MI
March 2006 to November 2008
MI)
Last position held was quality inspector
Assembly of car doors for big 3
Worked with co-workers to achieve production without any rejections Operated machines and presses
Knowledge of various hand tools and air tools
Look for defects throughout whole process of assembly Worked at end of line doing quality control, labeled and packed Help train new employees
Acted as back up when line leader was not present
Knowledge of all paper work for each station
Assembler
Schefanacker - Marysville, MI
January 1999 to November 2006
Last position held was assembler
Worked on numerous assembly lines manufacturing various makes of mirrors for big 3 Knowledge of all hand tools and air tools
Worked as a team player on all assembly lines to produce hourly production Knowledgeable on all quality control paper work for each station Made sure rejects were at a low
Maintained machinery
Aware of safety mechanisms
Infected product, labeled accordingly, packed, and shipped Education
GED
Capac Jr-Sr High School
Associates pending
St. Clair Community College
Skills
• can acheive anything i put my effort into (10+ years)
• Call Center
• Customer Service
• Customer Care
• Customer Support
• Customer Support
Additional Information
SKILL HIGHLIGHTS
Hand and eye coordination, good at multitasking, follow instructions, work well with others or alone, loyal, and
dependable, great communication skills.