Customer Service Travel Coordinator
Resume:
Objective: Remote Travel Coordinator
Experienced in developing and coordinating study abroad and international programs, with a strong background in advising students across diverse age groups and academic levels. These skills will be instrumental in the Tourism Industry.
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Education
UNIVERSITY OF MINNESOTA: Duluth Masters of Education,Higher Education (May 2009)
MINNESOTA STATE UNIVERSITY MOORHEAD: Bachelor of
Communications, Theater Arts (Jan 1995)
Work Experience
2009 - 2023
STUDY ABROAD COORDINATOR
University of Minnesota Crookston, Crookston, Minnesota 2023- Present
INTERNATIONAL & MULTICULTURAL PROGRAMS
University of Minnesota Crookston
Program DEI and International events such as Hispanic Heritage Month, Veterans Day, International Week, Black History Month, and International Dinners.
Coordinate and execute New International Student Orientation for fall and spring.
Advising international students on life skills, jobs, and resources. Work on advising a team of work-study and non-work-study students to assist me with programs throughout the year
Advisor to the Multicultural Club and to the Black Student Association. *******@***.***
728 Park Lane
Crookston,MN,56716
Contact
Rae L. French
Engage effectively with the faculty advisory group to develop and implement a strategic plan for identifying future study abroad programs.
Design and coordinate opportunities with vetted partner providers and faculty to establish robust short-term programs abroad.
Participate in numerous site visits, unveiling various possibilities for faculty, staff, and students.
Possess extensive experience in crisis management, responsible for entering information into Clery and serving as on-call support staff.
Promote study abroad programs to students through
innovative marketing strategies,
Coordinate programs to enhance pre-departure and post- experience activities.
Attend regional and national conferences to stay updated on best practices, including courses like “Mapping Short Term Programs Abroad.”
Serve as a resource and trainer for faculty and staff. INTERIM DIRECTOR FOR INTERNATIONAL PROGRAMS AND
STUDY ABROAD
University of Minnesota Crookston 2022 -2023
Serve as the Primary Designated School Official (PDSO) and F-1 student advisor, demonstrating expertise in SEVIS processes. Supervise a student team that programs activities for international students. Successfully secured grants to support international programming through organizations such as the Northwestern Regional Arts Council, Coke Funds, and Concert and Lectures.
Lead in International Student Orientation for fall and spring. Coordinate campus-wide programs aimed at connecting international and domestic students, thereby enhancing event planning and collaboration. Navigate the SLATE system to streamline the student recruitment process. University of Minnesota Crookston 2009-2022
INTERNATIONAL STUDENT PROGRAMS COORDINATOR AND
ADMISSIONS
Manage the daily operations of the office, including budget oversight and ensuring compliance with international student regulations and Study Abroad. Serve in the role as PDSO for F-1 students.
Advise international students with Optional Practical Training and Curricular Practical Training
Crookston representative at the International Programs Council for the Global Alliance through the University of Minnesota Twin Cities. Developed a Study Abroad Budget for two faculty-led programs to Australia and Ecuador.
Applied for emergency funds through IIE, resulting in the award of four scholarships for International Students.
DIRECTOR, FIRST YEAR EXPERIENCE
University of Minnesota Crookston 2007-2009
Collaboratively partnered with a team of administrators and faculty to develop a one-credit orientation bridge program called "Summer Start." Contributed as a team member for the emergency alert system at the University of Minnesota Crookston.
Led and supervised a group of 20 volunteers known as the Student Orientation Staff, organizing a week of activities for the incoming freshman class.
Skilled Advisor Student
Centered Creative
Problem Solver
Experienced in Crisis
Management Adaptable
and Diverse Strong
Interpersonal
Communication Skills
Global Competence
Strong Analytical
Judgement
Additional Skills
Builder of Diversity Award – Recipient in 2023, 2018, and 2014 Most Supportive of Student Award – Honored in 2005 and 2010 President's Civic Engagement Steward Award – Recipient, 2011 Distinguished Civil Service Award – Awarded in 2010 Co-Chair, Minnesota Theater Arts Program Competition, Crookston – 2010
AWARDS AND RECOGNITIONS
Contact this candidate