Account Executive Medical Records

Rikki Losey

** ******* ******, ***. *, Avon, NY *4414 · 585-***-****

**********@*****.***

SKILLS

● 9 years of administrative experience

● Confidentiality/HIPPA

● Medical terminology

● Knowledge of ICD 9 and 10

● Proficient in Microsoft 365

● Proficient in office machinery

● Work well with a team as well as

individually

● Quick learner

● Desire to learn new things

EXPERIENCE

Account Executive, Commercial Collection Corporation of NY DECEMBER 2024-PRESENT (CONTRACT POSITION)

● Met and surpassed assigned monthly goals

● Maintained a professional and courteous demeanor while talking to clients and debtors

● Adhered to all company policies and procedures

● Followed all laws and regulations regarding collections

● Worked with my team to meet team goals

HIM Release of Information Specialist, Rochester Regional Health SEPTEMBER 2024-DECEMBER 2024 (CONTRACT POSITION)

● Accurately input information to release records

● Ensured proper documentation provided to release records

● Released medical records to the proper offices

● Assisted patients at the window get their records

● Completed insurance audits for Excellus

Senior Administrative Assistant, Maximus Federal Services FEBRUARY 2014 – JANUARY 2024

● Team lead

● Managed workload for the team

● Work closely with team mates to meet deadlines

● Checked letters for quality (spelling, grammar, etc.)

● Worked closely with nurses, supervisors and other departments to ensure accuracy

● Created documents to fax to providers (to request medical records) and representatives (to request representation documentation)

● Maintained HIPAA

● Worked in other departments when they were backed logged

● Gathered client information and set up new accounts

● Maintained daily and accurate accounts of all provider interactions 2

EDUCATION

Medical Office Assistant, Boces 2

● ICD 9 and 10

Bachelor of Science, Early Childhood Education, SUNY Fredonia

● Dean/President’s list every semester

● Magna Cum Laude

● Kappa Delta Pi honor society

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