Fariha Fatima
****************@*****.*** 901-***-**** www.linkedin.com/in/fariha-fatima-0b2a30214 Professional Summary
• Proven ability to manage a demanding academic schedule, weekly volunteer shifts, and a part-time job totaling over 20 hours per week, demonstrating strong organizational skills and the ability to meet tight deadlines.
• Fluent in English, Urdu, and Hindi, with proven experience in engaging diverse audiences and effectively addressing patient concerns in real-time.
• Skilled in Microsoft Office 365, Colleague, Slate, CIPHER, and TES to enhance workflow efficiency and streamline data management.
Education
Elmhurst University, Elmhurst, IL
Bachelor of Science in Public Health Anticipated: December 2025 Minors in Medical Humanities and Communication
GPA: 4.0
Clinical Internship
Advocate Health Care, Milwaukee, WI
Concierge Admission Program Volunteer July 2024 – December 2024
• Conduct over 50 patient calls weekly within 24 hours of admission, promptly assessing patient needs and gathering essential feedback.
• Address 100% of reported patient concerns by escalating requests to nursing staff, ensuring patient satisfaction and timely resolution.
• Use CIPHER software to log interactions, monitor trends, and increase outreach efficiency.
• Manage calls requiring interpreters to facilitate clear, effective communication between non-English-speaking patients and medical staff.
Work Experience
Office of Admission, Elmhurst University, Elmhurst, IL Transfer Articulation Assistant June 2022- Present
• Evaluate academic transcripts, processing 50 Transfer Equivalency reports weekly using Colleague.
• Upload 160 major evaluations monthly to Slate, ensuring smooth and accurate access to academic records.
• Collaborate with team members to maintain accurate course equivalencies across over 50 community colleges.
Illinois Public Health Institute, Chicago, IL
Center for Health Information Sharing & Innovation (CHISI), Data Across Sectors for Health (DASH) Intern February 2025 – May 2025
• Supported data analysis and synthesis for the All In and Data Across Sectors for Health
(DASH) initiatives, contributing to cross-sector collaboration in public health.
• Compiled summaries and extracted insights from national meeting recordings and webinars, focusing on key themes like community engagement, equity, and data infrastructure.
• Conducted literature reviews and organized resources related to public health data sharing, policy alignment, and systems change.
• Assisted in categorizing sector-specific and framework-related content to strengthen knowledge management and tracking tools.
• Contributed to the development of strategic outreach content for stakeholders across public health, philanthropy, and social services sectors. Awards and Honors
Dean’s list January 2021- Present