Sales Manager Customer Service

Udanza P. Bush

*** ******* ***** ****. *******, GA 30331, ***************@*****.***, 470-***-****

Objective

Ability to utilize all the skills, and talent obtained to further the goals and achievements for future endeavors.

Education

BA / 5/1972 UNIVERSITY OF CALIFORNIA, BERKELEY

·Major: Drama

·Minor: Business

·Related coursework: Dance, Speech, and Business

Skills & Abilities

R & B CONSULTING- MANANGEMENT FOR 25 YEARS

TOMMY HOPKINS SALES COURSE

SYSTEMA SALES TRAINING

SALES

·Experience is extensive, from advertising, medical, beverage to consulting.

COMMUNICATION

· Speeches to clients, proposing a variety of products & services.

LEADERSHIP

· Headed organization in voter registration, also sat on various committee to ensure equality in hiring, and promotion.

Experience

ACTIVE SELLING/ IKEA/2020-2021

ASSISTING CUSTOMERS WITH THEIR PURCHASES, AND ANSWER QUESTIONS REGARDING PRODUCTS AND SERVICES

RETAIL MERCHANDISER/ PHG RETAIL SERVICES /2013-PRESENT

WORKING FROM PLANOGRAM, COLLECTING DATA, TAKING PHOTOS, AND MAKING SURE THE LAY-OUT

IS CONSISTENT WITH SPECS OUTLINED.

DATA ENTRY/ TELEMARKETING R & B CONSULTING GROUP 1993-2018

·Collecting data on clients to be used in outside sales, setting appointments, and problem solving with difficult clients.

REGIONAL SALES MANAGER R & B CONSULTING GROUP 1991-1993

·Developed sales strategies to launch business from inception. Managed 8-10 outside consultants. Pioneered sales approach that generated over $2 million in sales the first year.

National Sales Manager/Heartbeat of the City/1983-1991

Los Angeles, CA

Alliance with small & mid- sized businesses for the selling of advertising to cable market

Managed 25 outside and 15 inside sales reps

Implemented training for new recruits, enhanced profitability

Constructed, performed and produced scripts for infomercials.

Consultant Manager/ Correctional Industry Consultants/ 1986-1989

Sacramento, CA

New business development for correctional facilities throughout California

Expedited time frame in production of products.

Development of financial & operational costs controls, increasing productivity.

Regional Sales Manager/Canada Dry Corp/ 1979-1983

Berkeley, CA

Managed 12-15 sales personnel

Increased territory production by 75%

Regained 85% of old lost accounts

Sales Representative/General Diagnostics/ 1972-1979

Bellevue, WA

Successfully closed largest teaching hospital in state

Doubled territory in 8 months

Maintained detailed sales statistics.

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