SHEILA
MOODY
C U S T O M E R S E R V I C E R E P R E S E N T A T I V E
*********@*****.***
Have over 20 yrs experience in customer service.
Strong interpersonal skills demonstrated through
successful interactions with diverse clientele,
ensuring a positive experience for each customer.
Skilled at building strong relationships with clients to ensure satisfaction and loyalty.
REMOTE AGENT Mar 2024 - Aug 2024
Strictly Results Marketing Tampa, FL, USA
Remote agent assisting customers in scheduling appointments for automobile dealerships across the United States
KITCHEN MANAGER Jan 2022 - Mar 2024
Onyx Hospitality Lubbock, TX, USA
ASSISTANT MANAGER Feb 2020 - Jan 2022
Wingate by wyndham Lubbock, TX, USA
LEASE ASSISTANT Feb 1990 - Dec 2021
Lone Star Auto Auction Lubbock Tx
Provided excellent customer service, significantly boosting client satisfaction.
HIGH SCHOOL DIPLOMA
Levelland High School
E X P E R I E N C E
Dynamic remote marketing agent with extensive experience in the automobile dealership industry.
Skilled in leveraging social media platforms to enhance dealership brand awareness and lead generation.
Dynamic Kitchen Manager with over 10 years of experience in the hotel industry, dedicated to delivering exceptional culinary experiences.
Skilled in inventory management and cost control to optimize kitchen efficiency and profitability.
Expert in menu development and culinary innovation to enhance guest satisfaction.
Proficient in managing kitchen staff, ensuring smooth operations and high standards of food safety.
Dedicated hotel assistant manager with over five years of experience in enhancing guest satisfaction and operational efficiency.
Proven track record of supervising hotel staff and ensuring top-tier service delivery in a fast-paced environment.
Skilled in managing front desk operations, including check-ins, check-outs, and resolving guest inquiries and complaints. Adept at collaborating with various departments to streamline processes and improve overall guest experience.
Passionate about creating memorable guest experiences through personalized service and attention to detail.
Skilled Lease Assistant with extensive experience in the automobile auction industry.
Proficient in coordinating and managing lease agreements for diverse vehicle inventories.
Expert in conducting thorough inspections and evaluations of auctioned vehicles to ensure quality assurance.
Demonstrated ability to maintain accurate records and documentation for all leasing transactions.
Committed to enhancing operational efficiency and supporting the overall success of the automobile auction process. E D U C A T I O N