Patient Access Full-Time Nanny

Kaitlyn Mainland

Carrollton, GA - 941-***-**** - *******.*********@*****.***

EXPERIENCE

SEPTEMBER 2023 – NOVEMBER 2024

PATIENT ACCESS REPRESENTATIVE, WOMEN’S CARE

• Checking patients in and out when they arrive for medical appointments.

• Answering the phone to address patient inquiries and scheduling appointments.

• Documenting insurance information, personal information, payment methods and other important patient information

• Updating patient files and appointment information accurately

• Communicating information and important details to other medical care staff

• Contacting insurance companies regarding coverage, preapprovals, billing, and other issues

• Reading medical charts when necessary.

• Processing payments from patients and handling billing issues between patients and insurance companies

• Managing various types of paperwork and other clerical duties. DECEMBER 2022 – SEPTEMBER 2023

FULL-TIME NANNY, PRIVATE FAMILY

• Responsible for all cares of infant (feeding, clothing, changing) while adhering to set schedule.

• Age-appropriate learning times with infant.

• Enforcing house rules as set by parent

• Following sleep scheduled daily.

APRIL 2021 – MARCH 2023

SERVER/HOSTESS, CANTINA LOUIE

• Greet customers and seat them in the order in which they arrive

• Familiarize customers with the menu and make appropriate suggestions when requested

• Take customer orders and relay them accurately to relevant team members

• Serve food and beverages

• Clear, properly clean and set tables between uses

• Collect payment from customers in a timely manner

• Assist in training new employees as required

• Anticipate guests' needs to facilitate an enjoyable dining experience EDUCATION

MAY 2022

HIGH SCHOOL DIPLOMA, SANDALWOOD HIGH SCHOOL

Jacksonville, FL

SKILLS

• Customer Service

• Computer Skills

• Childcare Skills

• Administrative Skills

• Communication skills, written and verbal

• Intermediate AR/AP skills

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