Technical Skills: Microsoft Office; Windows **; Electronic Health Records (EHR), Pharmacy Information System (PIS) Languages: English (Fluent); Amharic (Intermediate, Heritage Speaker) Interests: Tae Won Doe Practice (Black Belt, 10+ Years), Tutor, Visual Storytelling, Global Travel & Service
+1-571-***-**** · ********.*******@*****.***
Bethania “BT” Anteneh
EDUCATION
American University - College of Arts and Sciences Bachelor of Science in Public Health Washington, DC Relevant Coursework: Health Communication, Epidemiology, Bioethics, General Biology I, Health Program Planning, Local to Global Health Policy
Academic Projects:
Health Research Methods: Designed and led a quantitative research study titled "The Effects of Alcohol & E- Cigarette Use on Mental Health Among Undergraduate Students at American University." Issues in Women’s Health: Organized a menstrual equity initiative to support, raising $500+ in donations for essential menstrual hygiene products to incarcerated women in local prison systems. VOLUNTEER EXPERIENCE
Alpha Breast Cancer Support Services
Alexandria, VA June 2018; Sept 2025
Promoted breast cancer awareness and preventive health practices within the Ethiopian community. Supported fundraising efforts by assisting with event logistics for the organization’s annual 5K marathon. PROFESSIONAL EXPERIENCE
Delivered customer support in fast-paced environments with up to 500+ guests/day. Managed front desk scheduling systems, answered phone inquiries, and supported POS operations. Demonstrated adaptability, professionalism, and communication across multiple client-facing roles. Ethiopian-Eritrean Student Association – Events Coordinator American University, DC Dec 2021 - May 2022; Sept 2024 - May 2025 Organized and executed 10+ cultural and health-centered events, serving 100+ students across the DMV area. Managed budget planning, submitted purchase requests, and coordinated with AU financial counselors. Built collaborative partnerships with GWU, Georgetown, UMD, and Howard student groups. Partnered with a student-run nonprofit to support safe drinking water access in rural Ethiopia. Engaged local Ethiopian-owned businesses for monthly events to boost community ties. Berhan Homecare – Data Entry Specialist,
Washington, DC June 2021 - Aug 2021
Maintained HIPAA-compliant data records, supported client intake, and trained new hires. Ensured accuracy of data entry for client services and supported administrative functions across departments. CVS Pharmacy – Pharmacist Technician
Arlington, VA June 2023 - Jan 2024
Processed prescriptions in compliance with FDA regulations and hazardous materials guidelines. Scheduled vaccine appointments and provided insurance and billing support to patients. Communicated with patients and providers to clarify prescriptions and promote medication safety. Utilized pharmacy information systems (PIS) for medication labeling, quantity control, and dispensing accuracy. VOCAL (Voices of Community Action & Leadership) – Public Health Intern Nairobi, Kenya February 2024 - May 2024
Conducted field research across 17 counties to evaluate drug use trends and healthcare gaps. Supported financial documentation for research expenditures and partnership proposals. Collaborated with Kenyan government and USAID to promote sustainable health initiatives and advocacy programs, including rehabilitation centers and drug policy development. Smiles of Chevy Chase Dentistry – Front Desk Coordinator Chevy Chase, MD July 2024 – Oct 2024
Managed patient intake, insurance verification, and HIPAA-compliant data collection. Drafted treatment plans and specialist referrals.
Communicated with orthodontists and external specialists to streamline patient care. Oversaw shipment and inventory of orthodontic instruments and lab materials. Additional Customer Service Experience:
California Pizza Kitchen (Server), Agora (Hostess), Club Pilates (Front Desk) Washington, DC & Arlington, VA 2020–2024