Business Administration/HR/Technical

NATHAN G. JUMP

262-***-**** ******@*****.***

PROFESSIONAL SUMMARY

Accomplished human resources and administrative leader with 14+ years of progressive experience managing personnel services, policy development, employee relations, and compliance programs in high-demand public service environments. Proven ability to oversee recruitment, training, compensation, and benefits administration. Adept in cross-functional leadership, internal communications, and organizational performance improvement. Experienced in coordinating with IT departments, implementing regulatory frameworks, and managing staff development across multiple departments. Committed to transparent operations and continuous service delivery improvement, with a strong foundation in public administration principles. Career backed by an Associate in Applied Science degree in Marketing and Sales and a Bachelor of Science in Business/Management.

PROFESSIONAL EXPERIENCE

HR Leadership & Policy Administration

•Led personnel operations for over 500 employees, overseeing recruitment, onboarding, training, and performance evaluation processes in accordance with federal policy.

•Developed and implemented personnel procedures ensuring compliance with national standards and internal guidelines served as the primary advisor on HR policy for executive leadership.

•Coordinated disciplinary actions, conducted investigations, and issued formal recommendations—mirroring HR functions such as grievance handling and conflict resolution.

Benefits & Insurance Program Oversight

•Assisted with benefit eligibility management, including medical and housing allowances; liaised with government administrators to ensure timely claims processing and benefit delivery.

•Advised staff on compensation matters and benefit program utilization, contributing to employee satisfaction and policy transparency.

IT Coordination & Tech Systems Support

•Oversaw the integration and use of administrative systems (e.g., IPPS-A, DTS, and Microsoft Office Suite), working closely with technical teams to resolve user issues and implement improvements.

•Coordinated virtual training and communication via video conferencing platforms, enhancing information delivery and operational connectivity.

Communications & Public Engagement

•Delivered policy briefings, training programs, and informational updates to staff, stakeholders, and leadership, improved internal communication workflows.

•Contributed to public-facing communication strategies through event coordination, outreach efforts, and leadership presentations.

Administrative & Performance Management

•Supported organizational readiness by aligning team operations with performance metrics and long-term strategic goals; evaluated progress and made data-informed recommendations.

•Acted as liaison between leadership, staff, and external stakeholders to ensure clear communication and consistent policy application across departments.

TECHNICAL SKILLS

Software: Microsoft Office Suites, SharePoint, Access, Excel, Word, PPT, Microsoft Teams, Outlook,

Integrated Personnel and Pay System - Army (IPPS-A), Defense Travel System (DTS), and Interactive Personnel Records Management System (iPERMS)

POSITIONS HELD

Wisconsin Army National Guard, Recruiting and Retention Battalion, Madison, WI 2023-Current Title: S1 Senior Human Resources NCO

•Designed and conducted comprehensive training sessions on the Recruiter Incentive Pay Program for over 98 recruiters across Wisconsin; ensured recruiters were well-versed in incentive structures, eligibility criteria, and compliance requirements, enhancing recruitment effectiveness statewide.

•Organized and facilitated weekly staff meetings and synchronization sessions for the Human Resources Section. Communicated critical policy updates, regulatory deadlines, and administrative requirements to battalion leadership. Ensured timely dissemination of information to enhance compliance and operational efficiency.

Wisconsin Army National Guard, 2nd Battalion 127th Infantry, Appleton, WI 2020-2023 Title: S1 Senior Human Resources NCO

•Provide comprehensive administrative and human resource support to over 700 military personnel daily. Manage personnel records, process documentation, and ensure compliance with military policies and regulations. Oversee staffing, personnel actions, and operational support to enhance unit readiness and organizational efficiency.

•Performs Human Resource Management functions such as certifying and submitting military personnel evaluations, performance awards, promotions, processing retirement, managing new employee check in process, coordinating and scheduling board interviews for open positions.

WIARNG, JFHQ, G1-Personnel, Mobilization Team, Madison, WI 2018-2020 Title: Mobilization NCO

•Managed the activation and deactivation of more than 2000 military personnel for state and federal operations based on government requirements. Ensured seamless transitions between duty statuses while maintaining compliance with military policies and regulations. Coordinated with leadership and administrative teams to support operational readiness and mission execution.

•Developed and implemented more than 100 training schedules and plans to align with mission requirements and individual development goals. Coordinated and oversee training programs to enhance operational readiness and professional growth. Ensured compliance with military training standards while adapting to evolving mission needs.

EDUCATION

Bachelor of Science in Business/Management, Upper Iowa University, Lafyette, IA– 2011

Associate in Applied Science Sales and Marketing, Western Technical College, La Crosse, WI– 2003

CERTIFICATES AND TRAINING

Equal Employment Opportunity (EEO), Sexual Harassment Assault Response and Prevention (SHARP),

Contracting Officers Representative (COR), Risk Management, Casualty Notification Officer, Organizational

Defense Travel Administrator, Master Fitness Trainer, Overview of Acquisition Ethics

Contact this candidate