Operations Professional
Resume:
About
Seasoned logistics expert and team leader with a proven track record of creating a culture of productivity and efficiency. A unique problem solver with a firm grasp of what it takes to manage the needs and activities of large-scale teams, motivate individuals, and meet the expectations of dynamic organizations.
Experience
Enterprise Routing/Transportation Manager
Shamrock Foods 2023-Present
Enterprise Manager responsible for managing transportation/distribution efficiencies for $3.5B privately held foodservice distribution. With a footprint of 15 western states, delving into routing and delivery efficiencies within the individual markets to optimize cost control, customer service, and internal training and cross training of management staff. Working with Transportation Management and Routing Teams to remain highly competitive, while monitoring cost per case, and cost per miles for operational dominance and profitability. Implementation of logistical planning and routing scenarios to onboard large-scale customers while limiting exposure to inflated expenses. Implementing Safety protocols, and building out favorable compensation packages, while working alongside sales staff to leverage better outcomes for profitability when approaching new customer bases. Systematic deployment of ELD and back-office technologies Enterprise-wide, complete with comprehensive training for all transportation associates.
Senior Manager of Transportation II
US Foods 2017-2023
Manager of 40+ people, including supervisory, delivery and support staff. Primary responsibilities, minus managing day to day logistics, strategy, and expenses, set as priority are development of Culture, employee retention, focus on KPI’s with expectation of Continuous Improvement, Service, and cohesive multi departmental function. Some achievements include dramatic improvement in Employee Pulse Surveys for “promoter scores” as a place most employees recommend as a great work environment to work and gaining “Best Places to Work in New Mexico” as rated by employees and published in the Albuquerque Journal. Other accolades such as cohort division winner within US Foods for National President’s Cup for performance.
Director of Transportation
Sysco, 2014-2017
Executive Director of a 102-person team, including managers, delivery associates and support staff. Primary duties included: logistical planning, expense management, employee development and data management. Solely responsible for implementing engagement and workflow strategies that resulted in successfully meeting incremental and YOY company goals, including profitability and other key performance indicators.
Operations Systems Analysis Manager
Sysco, 2011-2014
Responsible for managing operations initiatives to improve resetting and internal slotting software. Supervised warehouse and transportation operations. Focused efforts on introducing operational efficiencies resulting in measurable improvements in both employee and team performance.
Transportation Manager
Sysco, 2008-2011
Supervised all delivery teams and projects, as well as day-to-day operations and routing initiatives. Implemented and managed team safety programs ran sales meetings and ensured compliance with department and company objectives.
Routing Manager
Sysco, 2003-2008
Managed routing logistics, including overseeing routing supervisors, drivers, and deliveries. Directly responsible for efficiency gains, DOT law adherence, corporate compliance, dispatch and implementing company initiatives.
Pertinent Skills
Logistics Planning and Management
Efficiency Workflow Design & Implementation
Team Enablement & Development
Safety and Regulation
Certifications
PCQI/FSQA Certified - FSPCA
HAACP Certified
First Responder Certificate
LEAN Continuous Improvement – Orange Belt
CDL – Class A
Education
Fundamentals of Leadership – Sysco Corp.
Keystone Cultivating Leadership – Sysco Corp.
Associate’s degree - Graphic Design – Southwest University of Visual Arts
Basic Studies - CNM
CHAD HATTERY
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