Office Manager Upward Bound
Resume:
Dr. TARRON LEWIS
*** ********* ***. *********, ********* 70501 337-***-**** ● ***********@*******.***
EDUCATION
Doctoral Degree in Educational Leadership
University of Louisiana at Lafayette,
Lafayette, LA
MILITARY
United States Marine Corps, Intelligence Officer /Administration, July 1992 to July 1996 (Reservist July 1996 to July 1998)
§ Served as Office Manager, compiled reports and certificates into a secure database
§ Counseled Marines on classes needed for promotion
§ Recruited and Counselled Marines for Communication Courses and met all monthly quotas
§ Recruited qualified Sergeants for Marines Leadership and Management School
WORK EXPERIENCE
Academic Counselor, December 2018 to Present (Full-time)
University of Louisiana at Lafayette, Lafayette, LA
§ Recruit qualified Veterans for college preparatory courses to achieve academic goals.
§ Inform Veterans on all Veteran Upward Bound Services that are available and contact information
§ Preparing the Selection Criteria of participants, as well as assisting in the Annual Performance Report and Grant Proposal
§ Build relationships with local organizations to improve veteran connections to the University and Veterans Upward Bound to enroll any qualified veteran
§ Create awareness of Veterans Upward Bound services via (the internet, television, passing out flyers, cold calling businesses and local businesses) to make Veterans Upward Bound a household name
Academic Counselor, May 2018 to December 2018 (Part-time)
University of Louisiana at Lafayette,
§ Lafayette, LA: Recruit qualified Veterans for college preparatory courses to achieve academic goals.
§ Assisted in Recruiting fifty Veterans in three weeks, the most for beginning the Fall
Store Manager, December 2016 – May 2018
Family Dollar, Lafayette, LA
§ Greets and aids customers in a positive and approachable manner.
§ Process merchandise and fulfill customer needs to ensure customer satisfaction.
§ Assumes management responsibilities as the Manager per company policies and procedures.
§ Ensure a clean, well-stocked store for customers
Warehouse Worker, April 2016 - December 2016 (temp)
Glaziers (advantage Staffing), Lafayette, LA
§ Responsible for loading delivery trucks and other outbound shipments
§ Assisted in inventory counts
Shop Assistant, December 2014 - April 2016 (industry layoff)
Digital Machining, Duson, LA
§ Managed partnerships with all departments and helped engineers, machinists, and operators in getting the needed supplies.
§ Analysis of existing parts databases to refine and inventory control.
Inside Sales Representative December 2013- December 2014 (temporary position)
CW Rod Tool Inc. /Manpower New Iberia, LA
§ Responsible for handling day to day process of orders
§ Prepared incoming and outgoing customer correspondence throughout the United States while ensuring customer satisfaction.
§ Analyzed the coordination of the online marketing reports, analysis of audience data, and cultural input for international campaigns to update spreadsheets and made data-based predictions.
Sales Representative, February 2012 to June 2013
Super 1 Foods, Carencro, LA
§ Merchandising, specifically promotion, and displays
§ Managed items ordered daily
§ Receiving of merchandise; compare on-hand inventory versus computer printout
§ Compiled list of all items shipped out due to damage or being outdated
§ Assist managers with policies and procedures of retail management
Landscaping, December 2010 to February 2012 (Entrepreneur)
§ Supported grounds and landscapes for private residences. Mowed and trimmed lawn.
§ Provided excellent customer service, which included extended care in certain areas
Workforce Investment Counselor, March 2009 to Dec. 2010 (layoff, federal grant funded)
Louisiana Workforce Commission, Lafayette, LA
§ Assess applicants to decide interests and aptitude for our training programs
§ Support contact with participants for 12 months following completion of training to evaluate the effectiveness of training
§ Create and analyze reports for the Consumer Support management team
§ Assisted clients in applying for Unemployment insurance
§ Created resumes and set up email addresses
§ Provided clients with some basic computer knowledge for using the computer and internet
Financial Associate, July 2006 to February 2009
Guaranty Bank, Dallas, TX
§ Built relationships with current and prospective clients, open accounts (Checking, Savings, CDs, Money Markets, and Savings Bonds)
§ Processed transactions such as deposits, withdrawals, transfers, check cashing, etc.
§ Increased public awareness of products and services by taking part in marketing sales projects at various venues, including Dallas Mavericks and Dallas Stars events
Consumer Support Analyst, January 2006 to July 2006 (Internship in Marketing Dept.)
McAfee, Inc., Dallas, TX
§ Created and analyzed reports for the Consumer Support management team
§ Analyzed data to provide feedback and direction for performance improvement
§ Collaborated and discussed data contributing towards proposals to resolve customer issues
§ Provided statistical advice and assistance to both internal and external clients
Assistant Store Manager, January 2004 to January 2006
Walgreens, Dallas, TX
` § Supervised employees to ensure exceptional customer service and exceed their expectations
§ Implemented strategies to improve customer service and increase profitability
§ Calculated gross profit percentage year-to-date
Assistant Store Manager, July 2000 to December 2003
Foot Locker, Lafayette, LA
§ Scheduled and directed employee job duties (sales quotas, adhering to company policies)
§ Formulated pricing policies on merchandise according to requirements for the profitability of the store
§ Coordinated monthly sales plan and ordered merchandise according to the company’s sales promotions
§ Ensured customer needs were met, complaints resolved, and service was quick and efficient
Assistant Store Manager, October 1998 to June 2000
Circle K, Lafayette, LA
§ Created layouts for store merchandise, trainer, supervisor of quality control
§ Maintained and recorded all sales of inventory daily
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