Administrative Support/Scheduler/Licensed Practical Nurse

Stacy Vann

Portland, OR • 503-***-**** • **********@*****.***

Professional Summary

Dedicated and compassionate Licensed Practical Nurse with 8+ years of clinical experience, 7 years as a Medical Assistant, and over 25 years in administrative roles, including 15 years as a high-volume healthcare scheduler. Proven success in remote patient triage, internal medicine (adult and pediatric), diabetes management, and patient education. Adept with Epic EMR and known for accuracy, efficiency, and clear communication. Excels in fast- paced, virtual environments that require critical thinking and attention to detail. Core Competencies

- Remote Patient Triage & Telehealth

- Internal Medicine – Adult & Pediatric

- Diabetes Management & Patient Education

- Immunizations & Injections

- High-Volume Scheduling & Calendar Optimization

- Administrative Support & Coordination

- Proofreading & Documentation Accuracy

- Epic EMR & HIPAA Compliance

Professional Experience

Remote Triage Nurse]

- Conducted thorough telephone assessments, directing patients to appropriate levels of care using evidence-based triage protocols.

- Documented encounters in Epic EMR with precision, ensuring continuity of care.

- Collaborated with clinical teams and coordinated follow-ups while maintaining HIPAA compliance.

- Educated patients on symptoms, medication use, and chronic care guidelines. Scheduler & Administrative Coordinator

-Scheduled complex, high-volume healthcare services for multiple providers and departments.

- Reduced appointment gaps and no-show rates through proactive follow-ups and communication.

- Proofread patient letters, reports, and documentation to ensure accuracy and professionalism.

- Maintained organized records, managed calls, and facilitated communication across teams. Licensed Practical Nurse

Portland, OR

- Delivered compassionate nursing care including administering injections, immunizations, and monitoring chronic conditions.

- Provided education and counseling on diabetes management, medication adherence, and preventive care.

- Supported physicians with procedures and documentation, prioritizing patient comfort and safety.

Education & Licensure

Licensed Practical Nurse (LPN) – Sumner CollegeName, graduated 11/2016 Active LPN License – Oregon

BLS/CPR Certified – American Heart Association ]

Technical Skills

EMR Systems: Epic

Telehealth Platforms: Zoom for Healthcare, Doxy.me Productivity Tools: Microsoft Office (Word, Excel, Outlook), Google Workspace Typing, Excellent grammar, spelling, and proofreading

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