Data Entry Accounts Payable

Wendy Villafane

Stratford CT, Stratford, CT ***14 203-***-**** *********@***.***

Work History

Substitute School Secretary, 01/2017 to Current

Stratford Board Of Education – Stratford, CT

In absence of the regular employee. The substitute secretary is responsible for assisting with a variety of secretarial, clerical, and administrative duties in support of the school, staff, students, and parents. Assisted coworkers and staff members with special tasks on daily basis. Assisted in preparing district informational materials such as brochures and newsletters. Opened and properly distributed incoming mail. Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.

Reconciliation Account Specialist, 11/2004 to 10/2005

Circle Trust Company – Stamford, Connecticut

Performed bookkeeping work, including posting data or keeping other records concerning costs of mutual funds or services with stocks and bonds. Produced and mailed monthly statements to customers and assisted with related requests for information and clarification. Responded to customer concerns and questions on daily basis. Used data entry skills to accurately document and input statements. Processed vendor and supplier payments on weekly basis. Completed timely and efficient administrative functions, including receiving and sorting mail, preparing packages for delivery and scanning documents. Encoded and canceled checks. Managed quality assurance program, including on-site evaluations, internal audits and customer surveys. Demonstrated respect, friendliness and willingness to help wherever needed. Resolved problems, improved operations and provided exceptional service. Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Administration Asst Support, 12/2001 to 11/2004

Advest Inc – Greenwich, Connecticut

Support management in daily projects. Assisted other staff members when needed. Handle client services for financial advisors. Assisted with expense reports and accounts payable. Process check request and check deposit for branch office. Create and maintain filing systems for new accounts. Process account transfer and reports such as client's monthly portfolio, contracts, realize/gain and lost reports, also year end reports. Send and receive mail deliveries. Responsible for office inventory. Answered and screened phone calls for financial advisors and staff. Coordinate staff coverage and setting up breakfast or lunch orders for office meetings.

Operation Manager, 04/2000 to 08/2001

Gilford Securities – Greenwich, Connecticut

Reconciliation of daily trades, position and money transactions for the branch or brokers. Processing time sensitive trades such as stock trades, option, mutual funds and money market orders. Approving fed fund wire request by clients under NASD regulations. Open and close accounts. Accounts payable and receivable. Responsible for ordering and keeping inventory of office supplies. Help with office and client meeting. Provide telephone assistance by directing call to staff and brokers.

Operation Support/Receptionist, 04/1996 to 04/2000

A.G Edwards and Son's – Darien, Connecticut

Support executive in projects, filing, mailings, etc. Assisted other staff member when needed, which alleviated workload pressure. Prepare scheduled luncheon meetings. Maintain reference library and literature for the office. Trained new employees in telephone procedures. Assist operation department with reconciliation daily trades. Data entry for stocks, mutual fund, option and bonds. Responsible for packing and shipping priority mail. Answered main phone lines with accuracy and courteous manner. Greet clients or visitors.

Junior Teller Supervisior, 06/1991 to 11/1996

Union Trust Bank – Stamford, Connecticut

Process account transactions, reconcile and deposit daily funds. Inform customers of bank products, provide account status and handle busy phone. Assisted to teller supervisor. Handle large amounts of cash. Data entry regular bank loan payments, safe deposit box payments, processing new and closed accounts. Cashing checks, verify currency, balancing cash drawer, night deposits, correct discrepancies and make necessary adjustments. Balance Automated Teller machines (ATMs). Assisted customers to their safe deposit box.

Receptionist / Operation Support, 12/1994 to 04/1996

Prudential Securities – Stamford, Connecticut

Answered high-volume switchboard professionally and routed calls promptly. Greet clients or visitors in a professional approach. Handle incoming and outgoing mail. Process checks, stock certificates, and bonds for the office. Entering new accounts documents into the data. Assist the operation manager and wire operator when needed.Prepared packages for shipment, pickup, and courier services for prompt delivery to customers

Education

Associate Of General Studies: Human Services, Expected in 2022

Housatonic Community College - Bridgeport, CT

General Study, 1992

Norwalk Community Collage - Norwalk, CT

Credits only

High School Diploma: 06/1990

J.M Wright Technical High School - Stamford, CT

General Studies

Majored in Fashion Business

Skills

Document conversion

Administrative support

Customer relations and communications

Sorting and labeling

Multi-line phone proficiency

Filing and data archiving

Summary

Excellent communication. Bilingual Spanish. Self starter with initiative. Ability to work independently and prioritize workload. A team worker among staff members. Quick learner on new programs.

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