Compassionate, dependable, and
empathetic case manager with 15+ years
of experience, working with diverse
clients with unique needs. Excellent
written and communication skills. Use a
strength-based approach, while
advocating and teaching healthier ways to
meet their needs. My passion is to help
others find the passion of helping
themselves.
CONTACT
PHONE:
EMAIL:
*******@*****.***
SKILLS/AREAS OF EXPERTISE
Organized
Caring & Empathetic
Outgoing & Inclusive
Establishing trust & rapport
Networking with other agencies
Strength based & person centered
Tech Savvy
Microsoft Office/Outlook/Excel
Adobe/PDF’s
Credible
HIPPA/PHI/Confidentiality
Crisis intervention/de-escalation.
Multicultural Competent
REFERENCES
Kalli Fandrich 402-***-****
*********@***********.***
Ashley Fergs 605-***-****
**********@*****.***
Miranda Cole 402-***-****
***********@*****.***
Deb VanLent 402-***-****
********@*********.**.***
Renee Langan 402-***-****
*******@****.***
EDUCATION
Bellevue University
2013-2015 Masters of Science, Criminal Justice
Bellevue University
2011-2013 Bachelors of Science. Behavioral Science. Southeast Community College
2006-2008 Associates of Applied Science, Human Services, Addiction Studies
WORK EXPERIENCE
Care Manager Centerpointe-Lincoln, NE September 2022 to Present Case management for people experiencing homelessness, mental health, and addiction issues. Also work at detox and residential treatment centers every weekend for overtime/help needed.
Emergency Community Support Specialist TASC - Lincoln, NE August 2021 to August 2022 Intensive/emergency case management, Crisis Counselor/outreach specialist Region V Systems - Lincoln, NE June 2019 to July 2021 Crisis counseling and outreach in response to covid. Mental Health Case Manager IBHS - Lincoln, NE August 2018 to May 2019 Mental health case manager
Med Aide /Case Manager Home Health Services/Western Resources for Ind. Living - Rapid City, SD June 2015 to December 2018 Home health & case management for elderly/disabled clients in their homes and community.
Youth Case Manager Wellfully- Rapid City, SD September 2015 to January 2017 Youth advocate and case manager youth detention center. Family Support Worker Cornerstone Families - Lincoln, NE January 2014 to August 2015 Family support work for families in the child protective service and court systems.
Job Coach Developmental Services of Nebraska - Lincoln, NE 2010 to 2014 Vocational direct support for adults and adolescents Also provided residential support and worked as a med aide.
VOLUNTEER EXPERIENCE
Advocate Voices of Hope Lincoln NE 05/2019 to present Activities Aide/Companion Legacy Terrace Lincoln NE 2007-2008