Customer Service Delivery Driver
Resume:
Craig R Singletary, Jr.
*******************@*****.***
Professional Summary
I am a multi-task manager, who creates positive environments where employees can thrive and succeed. I am very detailed and well-aware of direct competitors and their strategies. I am pursuing a new role where hard work and dedication will be highly valued. I am a qualified manager with 10+ years of experience in fast-paced customer service environment, who is personable and professional under pressure.
Education
High School Diploma: 2001
Fontainebleau High School-Mandeville, LA
Skills
Job inspections
Staff management
Operation management
Business planning
Sales and marketing
Customer Service
Customer expectations management
Work History
Shipt Delivery Service
Shopper and Delivery Driver
Accept and deliver orders within a specific delivery window
Shop customer orders and offer substitutions.
Create and maintain excellent customer relationships
Ross Dress for Less
Assistant Manager 11/2023-09/2024
Receive and process incoming merchandise
Made a weekly employee schedule
Control and eliminate shrink
Train new personnel
Complete daily emailed task
Scheduled and assigned daily work for employees
DoorDash-Mandeville/Covington
Delivery Driver, 12/2021-Present
Accept, pick up, deliver orders on time
Some orders require me to shop for the customer
Maintain customer relationships
Dorignac’s Food Center-Metairie
Seafood Department Manager, 09/2020-12/2021
Order and receive inventory
Assist customers
Train new personnel
Control and eliminate shrink
Cross trained in Meat Department
Dollar General-Abita Springs
Store Manager, 04/2020-09/2020
Hired and trained new personnel
Submit payroll
Receiving inventory
Completing daily emailed task
Control and eliminate shrink
Knight’s Wrecker Service-Mandeville
Office Clerk, 01/2019-03/2020
Answer phone and dispatch calls
Filing invoices
Payroll
Send statements
Process payments
Release cars from storage
Ran errands as needed
Maintaining office
Mimi’s Usual Suspects-Mandeville
Store Manager, 12/2017-04/2019
Maintained store appearance
Hire and train personnel
Submit payroll
Order Inventory
Received Inventory
Issued PO’s
Prepared tills
Audited tills
Made a weekly employee schedule
Created customer relationships
Addressed customer issues
Scheduled and assigned daily work for employees
Mandeville Seafood-Mandeville
Assistant Store Manager, 04/2010-12/2017
Processed payments for charges and returns
Created customer relationships
Addressed customer issues
Promote quick and successful resolution
Coached teammates on effective upselling
Managed staffing request and schedules
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