Inventory Control Customer Service
Resume:
GIORGIO BELL
Cary, NC
**********@*****.***
Professional Summary
https://www.linkedin.com/in/giorgio-bell-8bba9317b?trk=contact-info Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Director of Operations
Ruth's Chris Steak House-Miami, FL
December 2024 to Present
• Overseeing the overall day-to-day operations of multiple restaurant locations 100+ million yearly ROI, ensuring consistent quality of food and service, meeting financial targets, and maintaining compliance with company standards by managing staff, budgets, and operational efficiency across all assigned restaurants, while focusing on maximizing profitability and guest satisfaction.
• Operational Leadership:
Leading and managing all aspects of restaurant operations including staff scheduling, inventory control, food quality, and guest service across multiple locations.
• Financial Management:
Monitoring and analyzing financial performance of each restaurant, including sales, costs, and profit margins, to identify areas for improvement and implement cost-saving measures.
• Quality Control:
Ensuring adherence to Ruth's Chris brand standards for food preparation, presentation, and service quality across all locations.
• Staff Development:
Recruiting, hiring, training, and developing restaurant management teams to ensure efficient operations and excellent customer service.
• Performance Monitoring:
Regularly reviewing operational metrics and performance data to identify trends, address issues, and implement improvements.
• Guest Satisfaction:
Prioritizing guest experience by addressing complaints, managing feedback, and ensuring a positive dining environment.
• Compliance:
Maintaining adherence to all local, state, and federal regulations regarding food safety, labor laws, and health and safety standards.
• Strategic Planning:
Collaborating with senior management to develop and implement long-term operational strategies for the company.
Required Skills and Qualifications:
• Extensive experience in restaurant management, preferably in a fine dining environment
• Proven track record of successful restaurant operations and financial management
• Strong leadership and team building skills
• Excellent communication and interpersonal skills
• Ability to analyze data and make informed decisions
• Knowledge of food safety and sanitation procedures
• Proficiency in restaurant management systems and reporting tools Board Of Directors
The Invertebrate And Plant Institute-Miami, FL
July 2024 to Present
Board of Directors
Young Men Of Distinction-Miami, FL
July 2024 to Present
Private Equity Executive
BlackMore Private Equity-Chicago, IL
July 2024 to Present
Director of Operations
Ruth Chris-Miami, FL
February 2015 to Present
Director Of Operations
Responsible for overseeing and optimizing all aspects of restaurant operations, ensuring consistent quality, financial success, and a positive guest experience, while also managing staff and implementing company policies.
• Oversee day-to-day operations, ensuring alignment with Ruth's Chris Steak House standards and guidelines.
• Develop and implement operational strategies, structures, and processes.
• Manage and supervise the restaurant management team and personnel.
• Ensure consistent preparation of high-quality food and superior service.
• Manage the quarterly and annual budgeting process and P&L responsibilities.
• Achieve financial objectives by building sales and growing profitability.
• Monitor performance to identify efficiency issues and propose solutions
• Supervise staff from different departments and provide constructive feedback.
• Train and develop staff to ensure high standards of service and quality.
• Manage scheduling, hiring, and disciplinary actions.
• Maintain consistency in food quality and service standards.
• Implement and enforce company policies and procedures.
• Ensure compliance with all relevant regulations and standards.
• Manage the production schedule and work with vendors.
• Lead negotiations, budgeting, and purchasing.
• Put efficient workflows in place to maximize productivity and performance.
• Develop long-term operational strategies, working closely with senior management. District Manager
Liaising with superior to make decisions for operational activities and set strategic goals, SOP'S,KPI For ROI
Purchase New and Existing Real Estate
Transition Company from 40 Million Revenue to 143 Million+ Run 11 Multi-Unit restaurants connecting with DM ensuring maximum efficiency and Sales,Coaching and Traning.
140 Million+ a year Operations Sales
Planning and monitoring the day-to-day running of business to ensure smooth progress Opening new and Existing locations
Supervising staff from different departments and provide constructive feedback. Managing the productions schedule, working with vendors, and implementing new company policies. Help to ensure that the quality of products is consistent. Help the growth and profitability of a company or organization of 100 million+ yearly. Expense control, staff management, goods production and department supervision. Managing activities that are part of the production of goods and services. Managing both the operations process, embracing design, planning, control, performance improvement, and operations strategy.
• Oversee manufacturing, purchasing and sales departments
• Identifying and targeting areas in which a business can improve operation
• Monitoring revenue margins
• Overseeing employee productivity
• Researching and implementing new directives for business growth and prosperity
• Developing and implementing guidelines for employee evaluations, recruitment and promotion
• Analyze data to look at trends and find problems.
• Ensure that company policies are followed.
• Optimize business workflows.
• Create new company policies and processes.
• Create a sustainable supply chain.
• Reduce costs in manufacturing.
• Monitor employee production and satisfaction
• Set team and individual goals
• Marketing
• E - Commerce
• Sales
• Promoting
• Advertising
• Training
• Sop's
• KPI
• ROI
• Human Resources
• Opening New and Existing locations
Sous Chef
Ruth Chris
2007 to 2010
The engine of the back of house. Responsible for all daily production and meal-time execution of 8 Million location in NC with a BOH staff of 26+ team members. Handled upwards of 300 covers a night. Actively involved in talent development & retention as the front - line manager. Achieved significant reduction in turnover while maintaining a 29.1% food cost during tenure. Certified Pharmacy Technician
Wake Med-Cary, NC
January 2006 to July 2009
Working under the supervision of licensed pharmacists to assist with the preparation, dispensing, and distribution of medications. Their duties encompass a wide range of tasks, including processing prescriptions, managing inventory, and interacting with patients. Here's a more detailed breakdown of the typical duties of a CPhT: 1. Prescription Processing:
• Receiving and entering prescriptions:
CPhTs receive prescriptions from customers, health providers, or other sources and accurately enter the information into a computer system.
• Checking for accuracy:
They verify that the prescription information is complete and accurate, including patient details, medication name, dosage, and instructions.
• Labeling and packaging:
They prepare prescriptions by counting, measuring, and labeling medication, ensuring that the correct dosage and instructions are clearly displayed.
• Verifying insurance claims:
They process insurance claims and ensure accurate billing, often requiring knowledge of different insurance plans and procedures.
1. Inventory Management:
• Maintaining inventory: CPhTs keep track of medication levels, alert pharmacists to shortages, and assist with restocking.
• Ordering medications: They may place purchase orders for new medications or supplies as needed.
• Proper storage: They ensure medications are stored correctly, according to manufacturer instructions and regulatory requirements.
1. Customer Service and Patient Interactions:
• Answering questions:
They answer phone calls and address customer inquiries, providing information about medications or other pharmacy-related topics.
• Referring to pharmacists:
They direct patients to pharmacists for more in-depth consultations or questions requiring specialized knowledge.
• Providing patient education:
They may educate patients on medication instructions, storage, and potential side effects, under the supervision of the pharmacist.
1. Other Duties:
• Assisting with sterile compounding:
Some CPhTs may assist with preparing sterile medications, like those used for cancer treatments.
• Maintaining records:
They keep accurate records of prescriptions, inventory, and other pharmacy-related information.
• Cleaning and organizing the pharmacy:
They help maintain a clean and organized work environment.
• Complying with regulations:
They must adhere to pharmaceutical laws and regulations, ensuring compliance with all relevant guidelines.
In essence, CPhTs play a crucial role in ensuring that patients receive their medications safely and accurately while also assisting pharmacists with the day-to-day operations of the pharmacy. Education
Master's degree in Bio Pharmaceuticals
UNC Chapel Hill
2013 to 2015
Associate in Bio Pharmaceuticals
UNC Chapel Hill-Chapel Hill, NC
January 2009 to September 2011
High school diploma in Pharmacy
GREEN HOPE HIGH SCHOOL-North Carolina
January 2004 to September 2008
Skills
• Strategic management
• Social media management
• Financial reporting
Languages
• Bilingual
Certifications and Licenses
Active State Board of Pharmacy Registered Technician Food Handler Certification
Senior Professional in Human Resources
PTCB Certification
Pharmacy Technician Certification
Contact this candidate