Customer Service Home Health

**** ****** ******* **, ************, IN ***** 463-***-**** LÓPEZ *****.******.*********@*****.*** OBJECTIVE: To contribute my strong work ethic, sense of responsibility, and diverse skill set to your organization. I seek to utilize my experience in customer service, healthcare, and office administration to make a positive impact while continuing to grow professionally. WORK EXPERIENCE

June 2019 - May 2021

Home Healthcare, Inc, Brooklyn, NY

Home Health Aid

Assisted client with daily living activities, ensuring comfort and safety at all times

Managed grocery shopping and prepared nutritious meals tailored to clients’ dietary needs

Performed light housekeeping duties, including

cleaning, laundry, and organizing living spaces

Scheduled and coordinated medical appointments,

ensuring timely attendance and transportation

Picked up prescriptions and ensured proper

medication management

June 2013 - January 2018

Rite Aid of New York, Inc, Brooklyn, NY/PA

Cashier

Operated cash register and managed the cash drawer

Answered phones, addressed customer inquiries, and resolved concerns

Built strong customer relationships, ensuring repeat business and customer satisfaction

Restocked merchandise, maintaining organized

store displays.

July 2009 - January 2012

L & L Electric Installation and Maintenance Corp., Brooklyn, NY

Secretary

Performed general office duties, including ordering supplies and maintaining record systems

Managed office scheduling and event calendars

Answered phones and responded to customer inquiries

Handled payroll and basic bookkeeping tasks.

Opened, sorted, and distributed incoming

correspondence, including faxes and emails.

May 2005 - July 2006

Fleur De Lis Catering Hall, Ridgewood, NY

Server

Maintained inventory and stocking duties before, during, and after shifts.

Checked with customers to ensure satisfaction and resolved any concerns.

Accurately took and relayed orders to kitchen staff and guests.

Provided menu recommendations and answered

questions about menu items.

Stocked service areas with necessary supplies.

October 2006 -June 2007

YMCA Eastern District, Flushing, NY

Counselor

Assisted children, ages 5-10, with homework

assignments and academic tasks.

Picked up children from school and supervised them in after-school activities.

Planned and facilitated engaging activities to ensure a fun and educational environment.

EDUCATION

September 2001 - June 2005

Health Profession and Human Services

High School, New York, NY

SKILLS

Bilingual: Fluent in English and Spanish

Strong customer service and communication skills

Time management and organizational skills

Ability to manage multiple tasks and responsibilities REFERENCES available upon request

Contact this candidate