Tonya Fowler
+1-864-***-**** *********@*****.*** Gaffney, SC 29341
WORK EXPERIENCE
3rd Key Holder, Goodwill
April 2025 - Present
• Provided exceptional customer service by addressing inquiries and resolving issues promptly.
• Facilitated sales transactions efficiently, ensuring a seamless purchasing experience for customers.
• Organized store layout to enhance product visibility and improve overall shopping experience.
• Managed inventory levels by conducting regular audits and implementing effective stock control measures.
• Designed impactful merchandising displays to attract customers and highlight promotional items.
• Supervised staff to optimize performance, foster teamwork, and ensure adherence to company policies. Accounting Assistant/Logistics Clerk, Global Felt Technology/ Dalco GFT May 2023 - January 2025
AP/AR, create invoices, purchase orders, Create paperwork for shipments that are shipping, such as the Bill of Lading, the packing slip, and email the customer a copy of the packing slip and Bill of Lading. I would also email the invoice to the accounts payable department. Schedule the trucks to pick up the customer’s orders. Also I was tasked to do administrative work. Receptionist/ Accountant, Liberty uniform
January 2023 - May 2023
I answer calls from customers and assist or transfer to who they need to speak with. Do data entry of orders, credit memos, apply credit card payments, run the credit cards, apply freight charges to accounts. Reply to emails. I make delinquent account calls. File accounting paperwork and order paperwork. I pull bills to be paid. I make sure that deposits and and payments match what has been in the system and bank.
Payment Balancing Specialist, American Credit Acceptance March 2019 - October 2022
I started in Payment Processing where I processed payments from customers, insurance companies and dealerships. Applied payments for other companies that bought accounts from ACA. Back up dock clerk, Amazon Fulfillment Center
June 2013 - February 2018
• Ambassador-training new hires/transfers from other departments • Each Stow- Stow Item in library bins for the preparation of delivery
Office Assistant, Meals on Wheels
June 2015 - April 2016
• Faxed paperwork to doctors/ followed up with doctors • Input client information Deli Clerk, Ingles Grocery
January 2013 - June 2013
• Prepare food for the hot bar • Assist customers with slicing deli meats and cheeses Team Leader, Magnolia Finishing
July 2000 - August 2008
• Made sure the machine was running on process, prepared before and after shift paperwork • Attended meetings with upper management to discuss any issues and what will be doing that day Honor/Skills/Awards • Phi Theta Kapa Honor Society • Dean's List • Graduated with Honors • Type 50 WPM, Answer Phone in professional manner, email and fax • Have previous management experience • Proficient in Microsoft Office (Excel, Word, Desktop Publishing, Access) EDUCATION
Purdue Global University
2022-2024
Master 's degree, Accounting
I learned more in the international accounting and the difference of the accounting styles. I understand GAAP and all accounting procedures.
Purdue Global University
2016-2018
Bachelor 's Degree, Business
Spartanburg Community College
2011-2016
Associates Degree, Administrative Office Technology SKILLS
10 Key, Account Reconciliation, Accounts Payable, Answering Phones, Auto Delivery, Bank Reconciliation, Binning, Clerical Skills, Communication Skills, Customer Service, Data Entry, Database, Deposits, Docking, Faxing, General Ledger, Management Skills, Manufacturing Experience, Microsoft Excel, Microsoft Outlook, MS Office, Phone Skills, Retail Management, Workday