Executive Assistant Administrative Support
Resume:
KIMBERLY C. WOOD
***.******@*****.***
Self-motivated and organized; able to work both independently, and as part of a team.
Proven capable and reliable in handling multiple tasks while maintaining an orderly efficiency of operations.
Excellent computer ability to include Outlook, Windows, Word, Excel, and PowerPoint ATLANTA HOUSING AUTHORITY, Atlanta, Georgia
Operations Administrator July 2020 – Present
Coordinate and oversee daily operations of the Information Technology department of Atlanta Housing
Manage administrative tasks including scheduling, correspondence for the CIO, Vice-President of Service and Delivery
Monitor and evaluate operational efficiency and make improvements as needed.
Ensure compliance with company policies and regulations.
Provide administrative support to management and other staff.
Coordinate with various departments to ensure smooth operations.
Providing IT administrative support and resolving problems for colleagues
Suggesting and implementing improvements in procedures and equipment
Provide other support as a Business Analyst on the IT Special Projects Project Management Team performing high-level one-papers, project planning, scheduling and maintaining timelines. Executive Assistant March 2020 – July 2024
Provide assistance by performing administrative duties to ensure efficient office operations. Provides a bridge for smooth communications with the executive office as well as with all other departments within AH.
Perform work processing and desktop publishing to include presentations, spreadsheet and graphs, transcribe information of a sensitive nature; may be required to take meeting and/or conference call minutes.
Manages an extremely active calendar of appointments, completes expense reports, comprises and prepares correspondence that is sometimes highly confidential; may plan itineraries, agendas and events, as well as coordinate travel arrangements.
Review and edit material to ensure accuracy, neatness, correct punctuation and grammar; recommend changes to improve readability and clarity.
Research, compile and summarize information to formulate correspondence) emails and/or letters) and respond to various inquiries from internal and external customers. EXPERIENCE
Screen mail and callers, respond to and route inquiries to proper personnel, priorities importance of various issues and determine which major issues should be brought to the attention of the department head and/or department members.
Actively promote and ensure clear communication within the department and decide the most effective and efficient method of dissemination internal and external communication.
Manage and coordinate projects to ensure high quality results with given time limits. NORTHSIDE HOSPITAL, Atlanta, Georgia
Executive Assistant February 2016 – March 2020
Performed numerous clerical and receptionist functions to include preparing letters, memos, and compiling and/or preparing reports, included supporting an office inventory, and coordinating equipment repair/maintenance.
Scheduled patient appointments, meetings, and keeping personal calendars for management personnel, assist patients with forms and applications.
Maintained correct department files, logs, and records to include admission and census information while maintaining confidentiality of client records and other sensitive information, create spreadsheets and charts to ensure quality services for monthly patient audit.
Coordinated and prepared mail-outs, and routing incoming and outgoing mail which included supporting/updating distribution lists.
INVITATION HOMES, Atlanta, Georgia
Resident Services – Live Dispatcher February 2014 - February 2016 ALLIANCE LAUNDRY TEXTILE SERVICES, Austell, Georgia Client Service Specialist December 2012 - March 2013 ROCKTENN WASTE & RECYLING SOLUTIONS, Duluth, Georgia Contractor - Sales Customer Service Representative December 2011 - August 2012 FPMI Inc., Huntsville, Alabama
Apprentice 1 January 2008 - September 2011
G4 ENTERPRISES Inc., Atlanta, Georgia
Executive Assistant July 2005 - November 2007
JACKSONVILLE STATE UNIVERSITY, Jacksonville, Alabama Graduate Studies Clerk August 2002 - May 2004
JACKSONVILLE STATE UNIVERSITY,
Jacksonville, Alabama December 2004
Bachelor of Science, Business Administration-Marketing SOUTHERN UNION STATE COMMUNITY COLLEGE,
Wadley, Alabama May 2002
Associates Degree
EDUCATION
Contact this candidate