Office Coordinator Care
Resume:
Diamond Woolfolk
Medical Coordinator/ Office Management
Detroit, MI 48228
*************@*****.***
Work Experience
Practice Manager
Ascension Novi Family Care-Novi, MI
April 2022 to Present
Over see the office day to day operations. Maintain a schedule for all BOA's and Medical Assistants. Finalize and correcting payroll. Delegate all assignments and duties. Orientate all new employees. Interview potential candidates. Chart and document all meeting minutes. Fill in for administrative staff and clinical staff if needed. Order all supplies, medications and vaccines for the office. Maintain budget. Interview and hiring if new staff. Disciplinary actions and or terminations. Resident Care Coordinator (Internship)
Hampton Manor of Woodhaven-Woodhaven, MI
January 2022 to February 2023
Over see all CNA's, caregivers and Med Techs. Scheduling, call office and time off request. Assist when needed on the floor with residents and/or med cart. Quick Mar knowledge. Hiring, training and disciplinary actions. Team building and bonding. Meet with residents families to update them about care. Updating service plans as needed. Other duties assigned by the wellness director and Executive director. Medical Office Coordinator
Henry Ford Hospital Main Campus Anesthesia/Pain-Detroit, MI July 2019 to October 2021
Set and maintain schedule for all Mas's. Fill in for vacation or time offs. Schedule and maintain float Ma's if needed. Delegate assignment's and duties. Assist with interviews and hiring process. Training new hires. Fix any time punches or missed punches for Kronos. Assist with all bedside procedures if needed. Schedule appointments, prior authorizations for medications. Call and verify patient insurance coverages and call in refills.
Office Coordinator
COVENANT COMMUNITY CARE-Royal Oak, MI
August 2017 to June 2019
Checking patients in and out for their appointment. Doing prior authorizations for procedures and medications. Vitals, EKG's, strep test, urine dips, injections and blood draws. Assist with procedures, colposcopy's, biopsy's, IUD removals and more. Calling in prescriptions and also making follow up phone calls and reminder phone calls to patients. Coordinator for the front and back office flow. Create work schedule for medical assistants to ensure coverage for clinic. Delegate assigned duties to office staff. Maintain attendance and payroll. Ordering all office and clinical supplies. Assist with hiring and interview process. Disciplinary actions and terminations.
Lead Medical Assistant
WOODLAND URGENT CARE-Detroit, MI
March 2014 to August 2017
I perform blood draws, injections, EKG's, start IV's and prepare for x-ray tests. Triage patients and prepare patients for exams. Set up the autoclave to sterilize all instruments used for any procedures. Discharge patients after the physician has finished. Process drug screenings. Train new employees. Create schedule for clinic staff. Track Inventory orders and stock. Medical Assistant
DETROIT RECEIVING HOSPITAL-Detroit, MI
April 2011 to March 2016
Taking patients vitals, EKG's, blood draws, answer patients call lights, assist with minor emergencies, wound care, colostomy care and IV's.
Education
Master's degree in Healthcare Management
Baker College of Auburn Hills
September 2022 to May 2024
Bachelor of Science in Healthcare Management
Baker College of Auburn Hills-Auburn Hills, MI
September 2018 to May 2022
Certification in Medical Assistant
Kaplan Career Institute-Detroit
September 2008 to December 2009
Skills
• Epic
• Clinic
• Patient care
• Dementia care
• Ob/Gyn
• Phlebotomy
• Supervising experience
• Conflict management
• Senior care
• Employee Orientation
• Athenahealth
• Appointment setting
• Office Management
• Clerical Experience
• Time management
• Healthcare Management
• Microsoft Excel
• Primary care
• Obtaining prior authorizations for medications BACK OFFICE SKILLS
• Microsoft Powerpoint
• Leadership
• Home care
• Microsoft Word
• QuickBooks
• Electronic Medical Records
• Quality Assurance
• Memory care
• Medical Scheduling
Certifications and Licenses
bls certification
certified medical assistant
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