Customer Service Driver's License

Shannon Lowe

CORE SKILLS:

Cleaning

Time Management

Housekeeping

Cleaning

Communications

Hospitality

Time Management

Housekeeping

Customer Service

Laundry

School Bus Driving

Custodial Experience

Bus Driving

Cleaning Experience

Cleaning

Customer service

Commercial cleaning

Time management

Communication skills

English

Janitorial experience

Sanitation

Organizational skills

Residential cleaning

Commercial Driving

Box Truck

Load

Unload

Custodial experience

CERTIFICATIONS AND LICENSES:

Driver's License - Nov 2021 to Nov 2025

PROFESSIONAL EXPERIENCE:

MAR 2023 TO JAN 2024 BEE LINE SUPPORT, INC - BOLINGBROOK, IL

PROFESSIONAL CLEANER

Use of personal vehicle to drive to Walgreens locations assigned to clean clinics inside store.

Disinfect anting all surfaces, removing all trash, refilling paper towels, refill soap dispensers, and mop floor inside an outside clinic. General Cleaning Wiping down countertops and tables, vacuuming, sweeping, dusting, and mopping floors

Restroom Maintenance Cleaning and sanitizing restrooms, including toilets, sinks, and mirrors

Trash Management Emptying trash bins and ensuring proper disposal of waste

Disinfection Disinfecting high-touch surfaces such as door handles, desks, and entryways to maintain a hygienic environment

Client Interaction Professionally interacting with clients and team members to ensure satisfaction and address any concerns

Specialized Cleaning Performing deep cleaning tasks, including floor care, construction clean-up, and emergency cleaning services

Safety Compliance Adhering to safety protocols and using appropriate cleaning agents and equipment

JAN 2022 TO MAR 2023 HYATT REGENCY NAPERVILLE - LISLE, IL

HOUSEKEEPING SUPERVISOR

Inspecting all assigned rooms, help assist in laundry department when needed.

Cleaning all rooms assigned as checkout.

Make beds, vacuum floor, clean bathroom tub, sink, wall, floor, dust, and mop.

AUG 2018 TO DEC 2021 INDEPENDENCE VILLAGE - NAPERVILLE, IL

HOUSEKEEPER SUPERVISOR

A daily clean of patient’s rooms.

Commonly clean day rooms another facility rooms.

Wash laundry and fold laundry daily.

Supervising Staff Overseeing housekeeping staff, assigning tasks, and ensuring that cleaning standards are met

Training new employees on cleaning procedures, safety protocols, and company policies

Quality Control Conducting inspections to ensure cleanliness and maintenance standards are upheld

Inventory Management Managing inventory of cleaning supplies and equipment, and placing orders as needed

Scheduling Creating and managing work schedules for housekeeping staff to ensure adequate coverage

Customer Service Addressing any resident or guest complaints and ensuring their satisfaction with housekeeping services

Compliance Ensuring all housekeeping activities comply with health and safety regulations

Reporting Preparing reports on housekeeping activities, including any issues or improvements needed

NOV 2017 TO JUL 2018 ADVENTIST HOSPITAL - BOLINGBROOK, IL

HOUSEKEEPER

Cleaning patient’s room that were discharged from the hospital.

This consist of cleaning the bathroom, sweeping, moping, disinfecting and sanitizing, cleaning the beds and making the bed, dusting, and emptying all the garbage.

Cleaning the E. R if required.

JULY 2016 TO OCT 2017 DENTIST HOSPITAL

HOUSEKEEPING

Sweeping, mopping, and vacuuming floors dusting surfaces; and cleaning windows

Disinfecting patient rooms, dental chairs, and equipment to maintain a sterile environment

Cleaning and sanitizing restrooms, including toilets, sinks, and mirrors

Properly disposing of general and medical waste, including biohazardous materials

Ensuring that cleaning supplies and other necessary items are well-stocked and readily available

Washing, drying, and folding linens and towels used in the facility

Adhering to safety protocols and using appropriate cleaning agents and equipment

JAN 2016 TO JUN 2016 FIRST STUDENT - SPRINGFIELD, IL

BUS DRIVER

Transporting children to and from school in a safety manner.

MAY 2009 TO AUG 2015 SUNNY HILL NURSING HOME OF WILL COUNTY - JOLIET, IL

HOUSEKEEPING CLEANER

I have housekeeping experience in nursing homes and hospitals.

I have had fast past experiences from working at a hospital.

I feel I am good at what I do an I enjoy making a difference an making people happy.

General Cleaning Sweeping, mopping, and polishing floors; vacuuming carpets, rugs, and draperies

Room Maintenance Making beds, changing linens, and realigning furniture and amenities according to prescribed layouts

Sanitization Cleaning and sanitizing wash basins, mirrors, tubs, showers, and other surfaces

Trash Management Emptying trash containers and disposing of waste in a sanitary manner

Customer Service Providing quality customer service by responding to guest queries and housekeeping problems

Specialized Cleaning Shampooing carpets, rugs, and upholstery; dusting and polishing furniture and fittings

Safety Compliance Adhering to safety protocols and using appropriate cleaning agents and equipment

EDUCATION:

High school diploma

oJoliet Central High School - Joliet, IL - 2002 to 2006

High school or equivalent

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