Service advisor manager
Resume:
Debra Bagnoli
Professional sales leader skilled in sales strategies, customer relationship
management, and performance optimization. Strong focus on collaboration and adaptability. Known for reliability and keen ability to navigate changing market conditions.
Driven Lead Sales Associate with proven success in leadership roles and extensive knowledge of Products and sales. Committed to exceeding goals, working closely with coworkers and closing sales quickly. Expertise in various sales tactics and negotiations.
Professional sales leader with broad expertise in driving team success and achieving targets. Skilled in sales strategies, customer relationship management, and performance optimization. Strong focus on collaboration and adaptability. Known for reliability and keen ability to navigate changing market conditions.
Skills
• Strong leadership
• Team building
• Teamwork and collaboration
• Time management
• Attention to detail
• Problem-solving abilities
• Multitasking Abilities
• Reliability
• Organizational skills
• Conflict resolution
Work History
2024-01 - 2025- Team Lead Sales Associate
Daytona Beach, FL
32119
debibagnoli6@gmail.
com
01 Target, Daytona Beach
Facilitated ongoing training sessions to keep the team up-to- date on industry trends, product enhancements, and best practices in selling techniques.
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Ensured timely completion of required administrative tasks such as expense reporting, performance evaluations, and goal- setting documentation for all team members.
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Managed conflict resolution within the team effectively, promoting open communication and positive collaboration among members.
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Trained, coached, and mentored new sales associates for maximum performance.
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Used POS system to process sales, returns, online orders, and gift card activations.
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Organized store merchandise racks and displays to promote and maintain visually appealing environments.
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Increased sales revenue by developing and implementing effective sales strategies for the team.
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Conducted regular team meetings to review progress, address challenges, and set goals for continued growth.
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2016-05 - 2024-
07
General Manager
Hunt 4 Cars, Port Orange, FL
Developed and implemented strategies to increase sales and profitability.
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Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty
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Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
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Managed budget implementations, employee evaluations, and contract details.
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Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
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Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
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• Assisted in recruiting, hiring and training of team members. Managed budget implementations, employee reviews,
training, schedules, and contract negotiations.
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1999-09 - 2016-
10
Assistant Service Manager/ Fixed Operations
Gary Yeomans Ford Lincoln, Daytona Beach, FL
Met with customers to discuss service needs and develop effective and practical solutions.
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Met with customers to discuss service needs and offer available solutions.
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Improved customer satisfaction by addressing and resolving service-related concerns promptly and professionally.
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Managed a team of technicians to ensure timely completion of maintenance tasks and high-quality workmanship.
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Coordinated schedules and assigned work orders to maximize productivity within the service department.
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Developed strong relationships with customers, resulting in repeat business and increased loyalty.
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Collaborated with sales staff to provide comprehensive support for new vehicle purchases and ongoing maintenance needs.
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2016-05 - 2018-
07
Customer Sales and Service Expert
Call Core Media, Daytona Beach, FL
• Handled calls promptly and with courteous professionalism. Maintained high levels of customer retention through exceptional service and follow-up communication.
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Provided comprehensive after-sales support, ensuring a positive experience that led to referrals and new client acquisitions.
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Organized detailed sales reports, tracking progress against targets, identifying areas for improvement, and implementing corrective action plans as needed.
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• Completed call documentation while speaking with customers. Processed orders, service requests and applied information to customers.
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Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs.
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Collaborated with team members to achieve monthly sales targets and improve overall performance metrics.
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Navigated multiple computer systems expertly to handle customers' sales and service needs.
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Answered in-depth questions about company offerings, service policies and benefits of each plan.
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Kept senior managers informed about sales activities, current inventory and other metrics via timely reports.
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Analyzed customer feedback to identify areas of improvement and implemented actionable solutions.
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Education
2007-01 Associate Of Applied Business: Marketing
Management
Daytona State College - Daytona Beach, FL
2000-01 Bachelor: Business Management
Youngstown State University - Youngstown, OH
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